Strategic Enterprise Program Director

hace 5 días


San Francisco, Heredia, Costa Rica Servicenow A tiempo completo

At ServiceNow, we're shaping the future of work with cutting-edge technology. As a Strategic Enterprise Program Director, you'll play a pivotal role in driving digital transformation across our organization.

We're proud to be one of Fortune 100 Best Companies to Work For and World's Most Admired Companies. Our Digital Technology (DT) organization is leading this transformation by providing Program Management services.

We're seeking an experienced leader to join our Strategy Realization Office (SRO) team. You'll oversee complex cross-functional programs supporting corporate priorities in Developer Experience and Productivity. Collaborate with Business, Product, and Engineering teams to drive program success from concept to implementation.

Your key responsibilities will include:

  • Partnering with product leaders to transform visions into actionable roadmaps
  • Establishing program governance models, prioritization processes, and milestones
  • Managing risks, issues, and dependencies while ensuring successful outcomes
  • Providing transparent communication to stakeholders and sponsors
  • Facilitating cross-functional meetings and workshops to align teams on business requirements and delivery plans

To succeed in this role, you'll need:

  • At least 12 years of experience as a Program Manager and Scrum Master in an enterprise software company
  • Proven ability to navigate complex environments and map teams to plans
  • Strong facilitation, communication, and influencing skills
  • Data-driven decision-making and lean program management expertise
  • A willingness to adapt to changing circumstances and promote transformational change

This position offers a competitive salary range of $175,000 - $225,000 per year, commensurate with experience.



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