Technical Support Specialist
hace 1 mes
At Kyndryl, we are always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, customers, and communities.
We have an exciting opportunity for a Technical Support Representative to join our team at 1170 Kyndryl Costa Rica, Sociedad de Responsabilidad Limitada. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.
About the RoleThis is a true "start here, go anywhere" opportunity where you can choose your career path. You will have the chance to work with senior co-workers who will share their knowledge, and you'll grow your experience, skill, and grasp of what other job roles do.
You will also have opportunities to earn certifications, including Google Cloud, Azure, Microsoft, and many more, through our company-wide learning programs.
What We OfferWe offer a competitive salary range of $40,000 - $60,000 per year, depending on your level of experience. In addition, we provide state-of-the-art resources, Fortune 100 clients, and a comprehensive benefits package that includes access to employee learning programs, volunteering and giving platform, and a generous time-off policy.
We pride ourselves on offering benefits that give you choice, reflect the diversity of our employees, and support you and your family through the moments that matter. Whether you're looking to start or advance your career, we have the resources and support to help you succeed.
Required Skills and Qualifications- 6+ months of experience in a customer support role
- Advanced English Level
- Knowledge of Windows
- Support help desk knowledge
- Troubleshooting and problem-solving skills
- Active listener with flexibility to modify approach and adapt to customer needs
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