Customer Success Enablement Manager
hace 2 semanas
The Microsoft Customer Experience and Success (CEnS) organization is responsible for shaping the end-to-end customer experience strategy, design, and implementation.
We are committed to exceeding customer expectations in every interaction through a connected customer experience.
This enables us to build a future where customers choose us not only for our industry-leading products but also for our differentiated and connected customer experience.
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Client Success Enablement Manager
hace 2 días
San José, San José, Costa Rica Zm Financial Systems A tiempo completoZm Financial Systems' Sales Enablement Program is designed to support our sales teams in delivering exceptional results.We are seeking an experienced professional to join our team as a Client Success Enablement Manager.This role will involve collaborating with cross-functional teams to develop and implement strategies that enhance our sales performance.Some...
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Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Cisco Systems A tiempo completoThe Cisco Contact Center Business Unit is a global leader in contact center solutions.Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to cloud-delivered solutions, and...
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Sales Enablement Content Manager
hace 6 días
San José, San José, Costa Rica Emerson A tiempo completoAbout the RoleIn this dynamic position as Sales Enablement Content Manager at Emerson, you will be responsible for driving the growth and success of our Sales Enablement function. Key aspects of this role include developing and implementing strategic plans for content creation and deployment. Collaboration with cross-functional teams is essential to achieve...
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Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Zscaler A tiempo completoCompany DescriptionTraditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation.Zscaler has been a leader in Gartner's MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator).We are well positioned...
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Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Hashicorp A tiempo completo**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...
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Manager, Customer Success
hace 2 días
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
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Manager, Customer Success Management
hace 2 semanas
San José, San José, Costa Rica Zscaler A tiempo completoCompany DescriptionTraditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation.Zscaler has been a leader in Gartner's MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator).We are well positioned...
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Manager, Customer Success
hace 2 días
San José, San José, Costa Rica Smartsheet A tiempo completoSmartsheet is looking for a proven leader to help build, operate, and scale our Emerging Customer Success team.As **Manager of Customer Success**, you will build and manage a team of Customer Success professionals and partner with the Manager of Customer Success in Costa Rica and Director of Customer Success in the US to execute on the overall team...
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Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Palo Alto Networks A tiempo completoWe are seeking a seasoned professional to lead our team of Services Account Managers. As the Customer Success Manager, you will be responsible for managing a high-growth business and driving team performance. You will utilize data analytics and your analytical skills to guide changes, updates, and improvements.The ideal candidate will have 10+ years of...
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Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Mondelez International A tiempo completoRole Overview:The Customer Success Manager will be responsible for developing and executing strategies to drive customer growth and satisfaction. This role requires a deep understanding of customer needs and preferences, as well as strong relationship-building skills.Responsibilities:Partner with customers to develop and execute growth strategiesAnalyze...
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Associate Customer Success Manager
hace 2 semanas
San José, San José, Costa Rica Hashicorp A tiempo completo**About the role**The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes...
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Americas Customer Success Director
hace 2 semanas
San José, San José, Costa Rica Intel A tiempo completoJob DescriptionThis role offers an exciting opportunity to lead a team of customer business analysts and contribute to the success of Intel's Americas Customer Enablement and Solutions Team. As a Sales Enablement Lead, you will be responsible for prioritizing tasks, achieving results, and developing employees. The role requires a strong understanding of New...
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Customer Success Manager
hace 1 semana
San José, San José, Costa Rica Commandlink A tiempo completo**About Command|Link**Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform.Command|Link has revolutionized the IT industry by tackling the problems our competitors...
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Enterprise Customer Success Manager
hace 5 días
San José, San José, Costa Rica Cloudera A tiempo completoJob Description:The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model.This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation in...
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Customer Success Manager Lead
hace 2 días
San José, San José, Costa Rica Cloud Software Group A tiempo completoJob Description:The Manager, Customer Success Management role at Cloud Software Group is a critical position that oversees a team of Customer Success Engineers responsible for 50% of the company's annual recurring revenue.Key Responsibilities:Strategy: Track key customer adoption KPIs, monitor and analyze metrics to drive strategy and improvements.Ownership...
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Customer Success Portfolio Manager
hace 1 semana
San José, San José, Costa Rica Hashicorp A tiempo completoAbout the RoleThe Customer Success Portfolio Manager will play a critical role in driving long-term customer success for HashiCorp's clients. This involves understanding customer goals and outcomes, developing strong relationships with key stakeholders, and executing defined customer success journey milestones.Key Responsibilities:Manage a portfolio of...
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Customer Success Manager
hace 4 días
San José, San José, Costa Rica Hewlett Packard Enterprise A tiempo completoCustomer Success ManagerThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Hewlett Packard Enterprise advances the way people live and work.We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.Aruba is redefining the "IT...
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Customer Success Advocate
hace 4 días
San José, San José, Costa Rica Microsoft A tiempo completoAbout the JobThe Customer Success Advocate role is responsible for delivering customer success through technical and SME coaching for Delivery Partner Engineers/Advocates. This includes partnering with the Support Delivery Manager and CSS Training teams to address readiness gaps.
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Senior Manager of Customer Success
hace 2 días
San José, San José, Costa Rica Servicenow A tiempo completoAbout the Job\We are seeking a highly experienced Senior Manager of Customer Success to join our team. As a Senior Manager, you will play a key role in developing and executing strategies to drive customer success and growth.\Your expertise in managing high technology, enterprise, and commercial account environments will be invaluable in this role. You will...
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Customer Success Strategist
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoDrive customer success by delivering value through strategic partnerships. As a Customer Success Account Manager at Microsoft, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships.Key Qualifications:BACHELOR'S DEGREE...