Customer Success Manager

**About the role...**The Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes prescribed to...

We are seeking a seasoned professional to lead our team of Services Account Managers. As the Customer Success Manager, you will be responsible for managing a high-growth business and driving team performance. You will utilize data analytics and your analytical skills to guide changes, updates, and improvements.The ideal candidate will have 10+ years of...

The Cisco Contact Center Business Unit is a global leader in contact center solutions.Our software portfolio enables businesses to provide world class customer care to their customer base.The contact center industry is currently going to through several major transformations: rapid transition from premises solutions to cloud-delivered solutions, and...

Role Overview:The Customer Success Manager will be responsible for developing and executing strategies to drive customer growth and satisfaction. This role requires a deep understanding of customer needs and preferences, as well as strong relationship-building skills.Responsibilities:Partner with customers to develop and execute growth strategiesAnalyze...

**About the role**The Associate Customer Success Manager (CSM) is accountable for achieving and sustaining adoption (measured through the verified achievement of value-based outcomes), mitigating renewal risk, and identifying expansion opportunities across their portfolio of accounts.You will do this by understanding customer goals and the outcomes...

**About Command|Link**Command|Link is a global SaaS Platform providing network, voice services, and IT security solutions, helping corporations consolidate their core infrastructure into a single vendor and layering on a proprietary single pane of glass platform.Command|Link has revolutionized the IT industry by tackling the problems our competitors...

Job Description:The Enterprise Customer Success Manager is a critical role that ensures the ability of Customer Success to scale and provide success activities across all customer segments through a high-ratio, low-touch engagement model.This role focuses primarily on driving retention and adoption, and therefore excels at risk recognition and mitigation in...

About the RoleThe Customer Success Portfolio Manager will play a critical role in driving long-term customer success for HashiCorp's clients. This involves understanding customer goals and outcomes, developing strong relationships with key stakeholders, and executing defined customer success journey milestones.Key Responsibilities:Manage a portfolio of...

About the JobThe Customer Success Advocate role is responsible for delivering customer success through technical and SME coaching for Delivery Partner Engineers/Advocates. This includes partnering with the Support Delivery Manager and CSS Training teams to address readiness gaps.

Drive customer success by delivering value through strategic partnerships. As a Customer Success Account Manager at Microsoft, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships.Key Qualifications:BACHELOR'S DEGREE...

Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...

Company OverviewMicrosoft's Customer Experience & Success organization is a global team responsible for delivering exceptional customer experiences. With over 17,000 employees worldwide, we strive to build a future where customers come to us not only for industry-leading products and services but also for a differentiated and connected customer experience.We...

Do you thrive in a startup vibe?Were you built for a small, nimble, and dynamic team that's ready to win?If you answered yes, we want to talk to youWe are now going back to our roots as a standalone business unit to focus on our SaaS business—an area where we see growth potential.This business unit is unique, and we certainly aren't afraid to stand out...

Job DescriptionThe Technical Account Manager - Customer Success will be responsible for managing a large team of Customer Success Engineers, planning, prioritizing, and directing employee responsibilities.You will establish customer-centric programs and processes, collaborating with stakeholders across ShareFile to consistently deliver value to our...

Appvance is headquartered in Santa Clara, California, with offices in Costa Rica, Rochester NY, and India.Investors in the company include Javelin Ventures, Kayne Capital, TRIHold Co, Social Internet Fund and Funders Club.Appvance is seeking an experienced Customer Success Manager to join our growing Customer Success Team.You will be responsible for...

**Position Summary**:Your primary role on the Arkose Labs team is to partner directly with our top customers to develop a strategic direction for success.Through relationship building, value confirmation, and technical consulting, you will help customers meet their security goals and business objectives.As a Customer Success Manager, you will be responsible...

Company DescriptionTraditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation.Zscaler has been a leader in Gartner's MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator).We are well positioned...

This is an exciting time for Appvance as enterprises are embracing AI to radically improve testing efficacy and product quality.We just secured our Series C round of $13 million to disrupt the $120 billion antiquated software testing market and finished 2021 with over 200% growth.To accelerate our growth, Appvance is seeking a Customer Success Manager to...

Job SummaryWe are seeking a highly skilled Global Customer Success Manager to join our team at Intel. As a key member of our Sales and Marketing organization, you will be responsible for ensuring a high level of customer satisfaction with our warranty services.In this role, you will work closely with cross-functional teams to drive business process...

At Palo Alto Networks, we're on a mission to protect our digital way of life. As an Enterprise Customer Success Manager, you will play a critical role in achieving this goal by managing complex customer situations, coordinating actions with the Account Team, Services Teams, Partners Resources, and Engineering.The ideal candidate will have 5+ years of...