Multimedia Support Specialist for Costa Rica Operations

hace 1 día


San Francisco, Heredia, Costa Rica Equifax A tiempo completo

**Job Overview**

The Multimedia Support Specialist will provide high-quality technical support to end-users at the Costa Rica Shared Service Center.

Key Responsibilities:

  • Install and configure audio, video, and printer peripherals.
  • Set up and support video/audio conferencing equipment.
  • Maintain presentation/multi-media meeting rooms.
  • Collaborate with third-party service providers for system repairs and maintenance.

Requirements:

To be successful in this role, you will need:

  • A High School Diploma or Technical High School Graduate degree.
  • Technical Support Technician certification or similar experience.
  • Fluent English skills (oral and written) at B2/C1 level.
  • At least 1 year of experience working with multimedia equipment.

What Sets You Apart:

  • Experience with the Crestron platform.
  • Basic knowledge of Windows Server Operating Systems.
  • Research and analytical skills for computing issues.
  • Ability to prioritize tasks in a fast-paced environment.
  • Solid problem-solving and customer service skills.

We offer a comprehensive compensation package, including healthcare benefits, on-site medical services, life insurance, gym facilities, collaborative workspaces, free transportation, and subsidized cafeteria. Our company values diversity and inclusion, and all qualified applicants will receive consideration for employment without regard to their background.



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