Customer Service Advocate

hace 1 semana


San Francisco, Heredia, Costa Rica Qualfon A tiempo completo

At Qualfon, we're on a mission to empower individuals to pursue their passions and create career development opportunities. As a Customer Service Advocate, you'll play a vital role in helping our customers overcome challenges and find solutions.

We're looking for a Part-Time Support Specialist who can provide exceptional customer service and education about our services and policies. If you have excellent communication skills, a strong attention to detail, and the ability to work logically and independently, we'd love to hear from you.

This is an exciting opportunity to join our team and be part of our mission to deliver outstanding customer experiences. You'll have the chance to develop your skills, learn from experienced colleagues, and contribute to the success of our organization.

As a Customer Service Advocate, you'll be responsible for researching and resolving customer inquiries, providing education about our services, and documenting customer issues. You'll also have the opportunity to participate in special projects and collaborate with your team to achieve our goals.

To succeed in this role, you'll need advanced English language skills, excellent customer service skills, and strong conflict resolution skills. You should also be proficient in MS Office and have a high school diploma or equivalent.

Our company offers a range of benefits, including competitive wages, opportunities for additional income through incentives, and access to professional development programs. We're committed to creating a positive and supportive work environment that allows our employees to thrive.



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