Amazon Work Authorization Manager
hace 2 días
The Amazon Work Authorization Team Manager plays a crucial role in setting the vision, direction, and culture of their teams by managing individual and team performance expectations and goals. They must maintain singular focus on ensuring and improving customer satisfaction by identifying broader customer impacting issues and implementing solutions to drive quality and productivity.
Responsibilities- Leads and develops a team of 15-25 associates and Specialists, responsible for the overall direction, performance management, coordination, and evaluation of the team.
- Manages the team and ensures high service delivery and execution.
- Actively participates in and drives the continuous improvement culture through 'kaizen' and lean projects.
- Identifies and eliminates barriers to accuracy, productivity, and quality.
- Achieves performance goals and objectives in line with the network-wide vision and goals.
- Bachelor's degree or 2+ years Amazon experience.
- Ability to read and understand Spanish and Portuguese.
- Strong command of Microsoft Office including Excel, SharePoint, Word, and PowerPoint.
- Excellent verbal and written communication skills.
- Ability to work independently and thrive in a fast-paced environment.
- Must be complying with Global Work Authorization's quality and productivity standards.
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Amazon Offshoring Growth Manager
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoEstimated annual salary: $70,000 - $100,000 USDAbout the RoleWe are seeking a highly skilled and experienced Team Lead to join our Offshoring team in Costa Rica. As an Offshoring Growth Manager, you will be responsible for delivering new business growth and maximizing revenue by helping launch high-potential merchants on Amazon's marketplace.Main...
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Amazon Business Growth Specialist
hace 22 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoThe Amazon Support Services Costa Rica Srl is seeking a Customer Success Manager to drive business growth for top-selling partners on the Amazon platform.This role involves providing timely and professional operational support to ensure customer satisfaction and maintain high operational standards. The successful candidate will be responsible for building...
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Lead Operations Manager, Work Authorization
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoBachelor's degree or 2+ years of experience in a similar role is required to excel as a Lead Operations Manager at Amzn Support Srvcs Costa Rica. Proficiency in reading and understanding Spanish and Portuguese is essential for success in this position.The ideal candidate will have a strong command of Microsoft Office, including Excel, SharePoint, Word, and...
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Customer Service Ambassador for Amazon Supply Chain
hace 22 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo**About Us**Amazon Support Services Costa Rica Srl is a dedicated customer service organization focused on delivering exceptional support to the Amazon Supply Chain network. Our team plays a vital role in ensuring hassle-free, timely pick-up and delivery of freight from vendors to Amazon Fulfillment Centers (FC), from Amazon FCs to carrier hubs, and from...
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Senior Operations Manager
hace 2 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleAmazon Support Services Costa Rica Srl is seeking a highly skilled Senior Operations Manager to join our Strategic Account Services (SAS) Business Accelerator Team (SBAT). As a key member of our team, you will be responsible for executing programs focused on delivering new and existing features, processes, products, or systems with high...
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San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryA highly organized and technically savvy Content Quality Operations Manager is sought to join our team at Amazon Support Services Costa Rica Srl. As a key member of the Compliance, Trust and Safety team, you will be responsible for working with a global team to ensure that Prime Video remains a place for viewers and creators around the world to...
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Business Development Manager
hace 22 horas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAt Amazon Support Services Costa Rica Srl - B20, we are seeking a highly skilled Business Development Manager to join our team. As an Account Manager, you will play a crucial role in shaping and executing plans for onboarding new vendors for Amazon Mexico at the 1P division.About the RoleYou will provide professional support to vendors in the operational...
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Business Development Manager
hace 7 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoCompany OverviewAmzn Support Srvcs Costa Rica is a dynamic organization established in 2018 with the goal of empowering sellers to grow their Amazon businesses through expert account management. With a team of over 400 account managers across the U.S. and Costa Rica, we serve thousands of influential sellers in the U.S. and continue to expand at a rapid...
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Global Benefits Program Manager
hace 2 días
San José, San José, Costa Rica Amazon Web Services Costa Rica A tiempo completoAbout Amazon Web Services Costa RicaAmazon Web Services (AWS) is a subsidiary of Amazon that provides on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis. With data centers across the world, AWS offers a wide range of services including compute, analytics, machine learning, database,...
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Amazon Costa Rica Business Development Specialist
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoAbout the RoleWe are seeking a highly skilled Business Development Specialist to join our Amazon Support Services Costa Rica Srl - B20 team. In this role, you will be responsible for driving new business growth and revenue maximization by helping launch high-potential merchants on Amazon's marketplace.Key ResponsibilitiesIntegrate seller content onto the...
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Program Manager, Customer Experience Champion
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role: We are seeking a highly skilled Program Manager to join our team at Amazon Support Services Costa Rica Srl. As a Program Manager, you will play a key role in driving business outcomes and customer experience by leading high-impact programs and collaborating with cross-functional teams.
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Marketing Campaign Manager
hace 7 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Us">At Amazon, we're dedicated to making advertising relevant and valuable for our customers. We believe that when done well, advertising can enhance the customer experience and drive a positive return on investment for our partners. Our team works tirelessly to develop innovative advertising solutions that meet the needs of our customers.Job...
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Senior Technical Operations Manager
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob RequirementsAmazon Support Services Costa Rica Srl is seeking a highly skilled Senior Technical Operations Manager to join our team. The ideal candidate will have a bachelor's degree in Information/Systems Engineering, Computer Science, or a related field, and at least 2 years of experience as a Support Engineer, Web Developer/Consultant, or Software...
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IT Support Specialist for Amazon Corporate
hace 3 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob SummaryWe are seeking an IT Support Specialist to join our team at Amazon Support Services Costa Rica Srl. The successful candidate will provide technical support to Amazon Corporate employees worldwide, troubleshooting end-user computing problems and creating detailed call logs.About the RoleThe IT Support Specialist will be responsible for:Providing...
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Amazon Operations Specialist
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAt Amazon Support Services Costa Rica Srl, we are seeking highly analytical and detail-oriented individuals to join our Vendor Chargeback Dispute Management team. This is a full-time, permanent position based in Costa Rica that requires proficiency in English and B2 Portuguese.The selected Investigation Execution Specialists will be responsible for executing...
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Digital Advertising Project Manager
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the Role:The Digital Advertising Project Manager will be responsible for managing advertising campaigns to help advertisers grow their business and marketing objectives while upholding our end customers' experience.This role involves project managing campaign execution, troubleshooting issues, analyzing data to develop process improvements, managing...
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Sales Team Lead
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoOverviewAmazon Business is seeking a highly skilled Sales Team Manager to lead our new sales Telemarketing Team. The successful candidate will be responsible for managing the team's performance, ensuring excellent customer service, and driving business growth.
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Emerging Risk Manager: Lead and Drive Solutions
hace 4 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoJob Summary: We are seeking a Senior Emerging Risk Manager to lead and drive solutions for emerging product or listing issues. As a key member of our team, you will identify emerging risks to buyers and sellers in Amazon's stores and develop scalable approaches to mitigate and prevent these negative experiences.About the Role: In this position, you will be...
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Key Account Business Development Manager
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly motivated Key Account Business Development Manager to join our team at Amazon Support Services Costa Rica Srl. The successful candidate will be responsible for building and managing a portfolio of key accounts, leveraging solution-selling and prospecting tactics to drive customer satisfaction and adoption.
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Senior Campaign Manager
hace 5 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Campaign Manager to join our team at Amazon Support Services Costa Rica Srl. This is an exciting opportunity for a motivated and experienced professional to lead the execution of advertising campaigns, manage troubleshooting issues, and drive process improvement initiatives.