Business Process Associate

hace 2 días


San Francisco, Heredia, Costa Rica People Working Corp A tiempo completo
Job Description

We are seeking a highly skilled Business Process Associate to join our team at People Working Corp. This role is responsible for providing exceptional customer support and service, ensuring high levels of satisfaction and productivity.

The ideal candidate will have excellent communication skills, both written and verbal, with a strong ability to interact with customers and stakeholders in a professional manner.

Main Responsibilities:
  • Customer Support
    • Provide prompt and effective resolutions to customer inquiries and issues
    • Communicate clearly and professionally with customers via phone, email, and other channels
  • Process Improvement
    • Analyze and improve business processes to increase efficiency and productivity
    • Develop and implement process improvements to enhance customer experience
Requirements:
  • Languages: English (B2+ or above)
  • Experience: 1 year of experience in customer service or contact center agent
  • Education: High school diploma
  • Skills: Excellent communication skills, problem-solving abilities, and analytical thinking

We offer a competitive salary, estimated at $35,000 - $45,000 per year, depending on experience and qualifications. Our company values a positive work-life balance, flexible schedules, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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