Business Process Optimization Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Hewlett Packard A tiempo completo

The Business Process Engineer role at Hewlett Packard involves analyzing and refining existing business processes to enhance efficiency and effectiveness. Key responsibilities include:

  1. Analyzing current support processes to identify areas for improvement.
  2. Documenting existing processes, including process flows, procedures, and key performance indicators.
  3. Collaborating with stakeholders to gather requirements and understand business needs.
  4. Leading process improvement initiatives by proposing and implementing innovative solutions.
  5. Developing and maintaining process documentation.
  6. Providing training and support to staff members on updated processes and procedures.

**Requirements:**

  • First Level University degree in Industrial Engineering or Business Administration.
  • 7+ years of experience in project management roles or similar industries.

**Essential Skills:**

  • Deep understanding of operational policies, processes, and methodologies applicable to project management.
  • Authority to communicate project management methods to various stakeholders.
  • PMP Certification is a plus.


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