Store Operations Associate

hace 1 mes


San Francisco, Heredia, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

We are seeking a highly skilled Store Operations Associate to join our team in Heredia, Costa Rica. As a member of our Physical Stores Support Team, you will play a critical role in executing SOPs to aid Corporate teams with product selection, merchandising, marketing, inventory, and pricing functions for Amazon brick and mortar stores.

The ideal candidate will have 2 years of experience supporting internal teams, merchant-service, or customer-service, and be proficient in Excel. A fluent English speaker, writer, and reader, you will document SOP changes and develop writing skills while following instructions with high-quality results.

This role involves gaining experience in tools to achieve business goals, diving deep on output deviations, escalating issues, performing root cause analysis, solving problems, interacting with stakeholders, participating in improvement and optimization initiatives, sharing knowledge and best practices, and prioritizing work time to ensure productivity.

As a Store Operations Associate, you will be part of a dynamic team working to operate, scale, and invent to support business success and growth. Your work will have a direct impact on the customer experience and stakeholder trust.

We offer a competitive salary of $45,000 per year, based on location and industry standards. Previous experience in Process Improvement and SOP optimization is a plus. This is an exciting opportunity to grow your career with Amazon Support Services Costa Rica Srl.

Benefits include:

  • A dynamic work environment
  • Ongoing training and development opportunities
  • Competitive salary and benefits package


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