Business Process Coordinator

hace 1 mes


San Francisco, Heredia, Costa Rica Moody'S A tiempo completo

Moody's empowers organizations to make informed decisions through integrated risk assessment and analysis.

The Role:

We are seeking a detail-oriented Business Process Coordinator to work closely with sales, operations, and content delivery teams to ensure seamless product access. Your primary responsibility will be to provide clients with necessary permissions and license keys for electronic services, adhering to contract specifications and effective dates.

Key Responsibilities:

  • Develop a thorough understanding of order fulfillment processes, systems, and tools.
  • Collaborate with the sales team to clarify order discrepancies and coordinate cross-functional efforts as needed.
  • Utilize CRM systems to maintain accurate client entitlement data, process sales orders or adjustments, and document relevant transaction details.
  • Ensure consistency and accuracy throughout the fulfillment process.
  • Maintain customer-centric service orientation by attending to and resolving customer fulfillment needs promptly.

Requirements:

To succeed in this role, you will need:

  • Bachelor's degree
  • High level of proficiency in Microsoft Word and Excel
  • 2-3 years of experience providing support to clients and internal departments
  • Previous experience in marketing, financial, or sales industries is advantageous
  • Ability to efficiently prioritize, organize, and complete multiple projects/assignments simultaneously in a fast-paced environment
  • Strong attention to detail, quality, and accuracy
  • Proactive problem-solving skills with high critical thinking abilities
  • Excellent interpersonal communication skills, both written and verbal
  • Commitment to client care and problem resolution
  • Self-motivated, collaborative, and comfortable working in a team

About Moody's:

Moonlighting vendors or long-haul truckers who roam rural areas may enjoy this job, which is available worldwide; however, the company pays employees on-time. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity, or any other characteristic protected by law.

Estimated Salary: $60,000 - $80,000 per year, depending on location and experience.



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