Global Information Services Coordinator

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About the Role:

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. As a Global Information Services Coordinator, you will play a critical role in our mission to help people and economies flourish.

Key Responsibilities:

  • Provide user account maintenance (add/delete/update) service for clients
  • Serve as project coordinator for program scheduling and fulfillment
  • Conduct final quality analysis on projects, reviewing accuracy of output
  • Support implementation and testing of automation and process improvements
  • May participate and provide input to the design and testing phases of new projects
  • Serve as onboarding coordinator for sandbox clients
  • Provide troubleshooting for sandbox access and file transfer tool

Requirements:

  • Requires a Bachelor's degree or equivalent experience
  • 2-3 years of experience
  • Good oral and written communication skills
  • Good organizational and project management skills
  • Strong customer service skills
  • Strong ability to work independently and in a team environment
  • Strong analytical and problem-solving skills
  • Good knowledge of computer systems, networks, and cloud-based technology
  • Good understanding of systems capabilities, software platforms, and processes
  • Good knowledge of PC office software tools
  • Basic troubleshooting skills
  • Experience working with internal customers
  • Basic understanding of the US banking, lending, and credit industries
  • Knowledge of consumer credit policies, procedures, and regulations highly preferred
  • Knowledge of Experian products and systems preferred

About Experian:

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive, and diverse team where people love their work and love working together. We believe that diversity, equity, and inclusion are essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work.



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