Incident Response Support Coordinator – Experian

hace 1 mes


San Francisco, Heredia, Costa Rica Experian A tiempo completo

At Experian, we are committed to delivering exceptional service to our clients. As an Incident Response Support Coordinator, you will play a vital role in supporting our Incident Response Team in delivering timely and effective responses to client incidents.

The ideal candidate will have excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively. You will be responsible for processing orders, enrollment reports, handling billing inquiries, finalizing contracts, and other administrative tasks as directed.

The Incident Response Support Coordinator will support Sales Executives and Client Engagement Managers with client requests and administrative tasks, including processing orders for small client incidents. You will also be responsible for updating and maintaining client and breach opportunity record information, submitting client orders for processing, and responding to urgent client requests.

Key responsibilities include:

  • Processing orders and enrollment reports
  • Handling billing inquiries and finalizing contracts
  • Supporting Sales Executives and Client Engagement Managers with client requests and administrative tasks
  • Updating and maintaining client and breach opportunity record information
  • Responding to urgent client requests

Experian is a global leader in information services, unlocking opportunities for consumers, businesses, and society. We prioritize diversity and inclusion, work/life balance, flexible work, development, collaboration, wellness, rewards & recognitions, volunteering, and more. Join us in creating a better tomorrow.

We take our people's agenda very seriously, focusing on what truly matters: diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, and making an impact. See our DEI initiatives for more information.



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