Incident Response Support Coordinator Senior Professional

hace 3 semanas


San Francisco, Heredia, Costa Rica Experian A tiempo completo

About Experian

We are the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. We've been recognized as one of the 100 Best Companies to work for by FORTUNE and one of the 100 'World's Most Innovative Companies' by Forbes Magazine.

As a forward-thinking organization, we prioritize our culture and seek passionate individuals who value teamwork, innovation, and customer satisfaction.

We have 23,000 people operating across 44 countries, investing in new technologies and talent to deliver exceptional results for our clients.

Your Role

We're seeking an Incident Response Support Coordinator to join our Data Breach Team. As a key member of our team, you'll provide administrative support to Sales Executives, Client Engagement Managers, and other stakeholders. Your responsibilities will include:

  • Processing orders and enrollment reports
  • Handling billing inquiries and finalizing contracts
  • Preparing quotes and updating client records
  • Collaborating with teams on data breach response services
  • Assisting with other administrative tasks as needed

Requirements

To succeed in this role, you'll need:

  • Excellent time management and organizational skills
  • Strong oral and written communication skills
  • Attention to detail and accuracy
  • Proficiency in MS Office, MS Excel, and MS Outlook
  • Bachelor's degree or equivalent from an accredited college
  • Experience working with customers or clients in a fast-paced environment

Benefits

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. Additional benefits include medical, life, and dental insurance, flexible work arrangements, paid time off, and opportunities for professional development.

Culture at Experian

We value diversity, equity, and inclusion, and strive to create a workplace where everyone feels valued and supported. Join us and contribute to our mission of creating a better tomorrow together.



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