Incident Response Coordinator Professional

hace 1 día


San Francisco, Heredia, Costa Rica Experian A tiempo completo
Job Description

We are seeking an experienced Incident Response Coordinator to join our team. As a key member of the Incident Response Team, you will be responsible for supporting client project implementation and Data Breach Response services.

Key Responsibilities:
  • Process orders and enrollment reports as directed
  • Handle billing inquiries and finalize contracts
  • Assist Sales Executives and Client Engagement Managers with client requests and administrative tasks
  • Process orders for small client incidents

You will also be responsible for updating and maintaining client and breach opportunity record information, submitting client orders for processing, and responding reasonably to urgent client requests.

Requirements:
  • Excellent time management and organizational skills
  • Strong oral and written communication skills
  • Ability to multitask and prioritize
  • Proficiency with MS Office, MS Excel, and MS Outlook

A Bachelor's degree or equivalent from an accredited college is required, along with experience working with customers or clients in a fast-paced environment.

Salary and Benefits

The estimated salary for this position is $50,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including medical, life, and dental insurance, as well as opportunities for professional development and growth.

About Experian

Experian is a global information services company that unlocks the power of data to create more opportunities for consumers, businesses, and society. We value diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, and making an impact.

The salary range estimate is based on industry standards and takes into account the location and job requirements.



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