Conflict Resolution Expert

hace 2 días


San José, San José, Costa Rica World Fuel Services A tiempo completo

At World Kinect, our employees are the backbone of our global success. As a professional team of approximately 5000 strong individuals, we thrive in an entrepreneurial and culturally-diverse environment where innovative thinking, collaboration, and efficient execution are highly valued.

We drive sustained growth through our high-performance culture, which enables us to make data-driven decisions that enhance current processes and fix system issues. Our work serves as an instrument for Management's decision-making process.

This position plays a vital role in performing end-to-end billing process root cause analysis on claims submitted by the Collections Team to identify and implement immediate or long-term solutions for existing and potential issues impacting invoicing accuracy. The selected candidate will process credits and rebills to correct incorrect invoices generated when disputes are deemed valid.

The outcome of this position will serve as a valuable resource for Management's decision-making process, allowing us to refine our processes and resolve disputes efficiently.

Key Responsibilities:



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