Data Governance Expert
hace 1 día
About Emerson:
Emerson is a leading provider of technology and engineering solutions for the global energy industry.
Job Summary:We are seeking an experienced Data Governance Expert to join our team in maintaining high-quality customer-vendor master data. The successful candidate will be responsible for ensuring accurate and compliant data across various ERP systems, including Oracle, SAP, and JDE.
Key Responsibilities:- Maintain, change, or create Customer-Vendor Master Data related requests in the Master Data Governance system.
- Perform create and update Customer-Vendor Master creations from different ERP systems within the Emerson Organizations.
- Responsible for customer-vendor master data quality and accuracy, ensuring and enforcing proper usage of GDS and internal control policies and procedures.
- Monitor work queues for new requests and complete assigned tasks within SLA targets.
- Responsible for issue resolution follow-up with DM Management and business unit partners.
- Accountable for training completion and process adoption.
- Communicate escalation of issues as needed.
- Develop and maintain comprehensive understanding of all Customer-Vendor Master Data and process-related policies and procedures.
- Solid oral and written communication and interpersonal skills (English & Spanish); Portuguese a plus.
- 1-2 years of experience and knowledge in Master Data governance, processes, and Master Data set-up or Financial Accounting (P2P, R2R, O2C), a distinct advantage.
- Maintain excellent key performance indicators and take care of internal operation improvements.
- Prior experience in Shared Service or Customer Service Centre in a support function a plus.
- Strong ability to prioritize and organize work effectively, adhere to tight and established deadlines.
- Demonstrated communication skills with a focus on customer service.
- Detailed-oriented.
- Collaborative team player.
- Analytical thinking.
- Microsoft Office 365 (Word, PowerPoint, Excel, SharePoint).
- ERP System experience Oracle, SAP, JDE a distinct advantage.
$80,000 - $110,000 per year
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