Data Governance Expert

hace 1 día


San José, San José, Costa Rica Emerson A tiempo completo
Job Title: Data Governance Expert

 

About Emerson:

 Emerson is a leading provider of technology and engineering solutions for the global energy industry.

Job Summary:

We are seeking an experienced Data Governance Expert to join our team in maintaining high-quality customer-vendor master data. The successful candidate will be responsible for ensuring accurate and compliant data across various ERP systems, including Oracle, SAP, and JDE.

Key Responsibilities:
  • Maintain, change, or create Customer-Vendor Master Data related requests in the Master Data Governance system.
  • Perform create and update Customer-Vendor Master creations from different ERP systems within the Emerson Organizations.
  • Responsible for customer-vendor master data quality and accuracy, ensuring and enforcing proper usage of GDS and internal control policies and procedures.
  • Monitor work queues for new requests and complete assigned tasks within SLA targets.
  • Responsible for issue resolution follow-up with DM Management and business unit partners.
  • Accountable for training completion and process adoption.
  • Communicate escalation of issues as needed.
  • Develop and maintain comprehensive understanding of all Customer-Vendor Master Data and process-related policies and procedures.
Requirements:
  • Solid oral and written communication and interpersonal skills (English & Spanish); Portuguese a plus.
  • 1-2 years of experience and knowledge in Master Data governance, processes, and Master Data set-up or Financial Accounting (P2P, R2R, O2C), a distinct advantage.
  • Maintain excellent key performance indicators and take care of internal operation improvements.
  • Prior experience in Shared Service or Customer Service Centre in a support function a plus.
  • Strong ability to prioritize and organize work effectively, adhere to tight and established deadlines.
  • Demonstrated communication skills with a focus on customer service.
  • Detailed-oriented.
  • Collaborative team player.
  • Analytical thinking.
Systems Required:
  • Microsoft Office 365 (Word, PowerPoint, Excel, SharePoint).
  • ERP System experience Oracle, SAP, JDE a distinct advantage.

 $80,000 - $110,000 per year



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