Operations Service Team Lead

hace 5 días


San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

Job Overview: Huntsman Corporation is a global leader in the production and marketing of specialty chemicals. As a Customer Service Team Lead, you will be responsible for maintaining customer relationships, resolving service issues, and analyzing data to drive day-to-day operations.

Key Responsibilities:

  • Manage a team of customer service representatives to deliver exceptional customer service
  • Coach and motivate representatives to meet KPI targets
  • Identify and implement ways to increase team performance and efficiency
  • Administer annual reviews and performance improvement plans
  • Collaborate with other team leaders to ensure alignment on best practices

Requirements:

  • Bachelor's degree or equivalent in Supply Chain, Business, or Engineering
  • 5 years of professional experience in customer service, inside sales, and/or supply chain
  • Commercial exposure and proven track record in supply planning/production planning
  • Order Management experience required


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Team Lead OperationsHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    About the RoleHuntsman is a global manufacturer and marketer of differentiated and specialty chemicals. We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ approximately 9,000 associates within our four distinct business divisions.We are seeking a Customer Service Team Lead to support our GBS Site in...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Team Lead (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...


  • San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble calls; and...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Company Description- _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    Job Summary:This role requires a highly skilled and experienced individual to manage the day-to-day operations of our customer service team. The ideal candidate will have a strong background in call center operations, excellent leadership and communication skills, and the ability to motivate and develop a team of customer service representatives....


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Customer Service Team Lead (Pricing & Issue Resolution) (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    About the RoleWe are seeking an experienced Team Lead to join our Bosch Service Solutions team. As a Customer Service Team Lead, you will be responsible for overseeing a team of specialists, managing service delivery processes, and ensuring operational excellence.Main Accountabilities:Oversee daily operations, including team supervision, task coordination,...


  • San Francisco, Heredia, Costa Rica Workday A tiempo completo

    About the JobWe're seeking an experienced professional to lead our Deal Operations team as an Associate Manager/Manager. This role offers a unique opportunity to drive business results while fostering a positive and inclusive team culture. You'll lead a team of individual contributors, mentoring them to be strategic advisors to the Sales team. Your...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job OverviewThe Customer Service Team Lead plays a crucial role in ensuring the smooth operation of our service delivery processes. This position is responsible for supervising a team of specialists, coordinating daily tasks, and maintaining reliable and confident performance.Key Responsibilities:Meet internal and external service level metrics as the point...


  • San Francisco, Heredia, Costa Rica Bosch Group A tiempo completo

    Job Description SummaryThis role requires a highly organized and communicative individual who can lead a team of specialists to deliver exceptional customer service. As a Customer Service Team Lead, you will work closely with business partners to drive operational excellence and ensure consistent high-quality performance.Main Job Responsibilities:Serve as...


  • San Francisco, Heredia, Costa Rica Equifax A tiempo completo

    Company Overview:At Equifax, we empower individuals to achieve their true potential by fostering a collaborative environment that encourages growth and development. Our shared services team is dedicated to delivering exceptional customer experiences, and we're looking for a talented leader to join our ranks.Job Description:We're seeking an experienced...

  • Team Lead Pricing

    hace 2 semanas


    San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Team lead - Pricing & Back Office (Order Management)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Order Management Team Lead (Customer Service)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals with 2022 revenues of approximately $8 billion from our continuing operations.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad...


  • San Francisco, Heredia, Costa Rica Huntsman A tiempo completo

    Job Description:Huntsman Corporation is a global manufacturer and marketer of differentiated and specialty chemicals.We operate more than 70 manufacturing, R&D and operations facilities in approximately 30 countries and employ approximately 9,000 associates within our four distinct business divisions.The company's diverse portfolio creates a range of career...

  • Customer Service Lead

    hace 4 semanas


    San Francisco, Heredia, Costa Rica Auxis A tiempo completo

    Job Summary:The Customer Service Lead will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity.The Customer Service Lead will be the primary customer interface for trouble cases; and...


  • San Francisco, Heredia, Costa Rica Straumann Group A tiempo completo

    We empower innovation at Straumann Group, a leader in esthetic dentistry.As part of our team, you will play a key role in ensuring that our customers receive an exceptional customer experience. This position is responsible for overseeing the training and readiness of Customer Service Representatives to support our customers.The ideal candidate will have 6+...


  • San Francisco, Heredia, Costa Rica Experian A tiempo completo

    About the RoleWe are seeking an experienced Operations Finance Lead to join our team at Experian. This is a fantastic opportunity to develop your skills and expertise in labor planning, financial analysis, and leadership.As an Operations Finance Lead, you will be responsible for leading monthly and annual labor analysis and planning processes, preparing...