Customer Service Operations Manager

OverviewMicrosoft is seeking a highly skilled Customer Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing customer-facing licensing solutions and providing direct support for Microsoft Field sellers and our customers.The ideal candidate will have a strong background in operations, program...

Organization OverviewAt Microsoft, we're driven by a passion for innovation and a commitment to excellence. Our Enterprise Direct Services team is responsible for providing direct and centralized operations services for Direct Enterprise Agreement customers, ensuring seamless transactions with Microsoft. We're seeking a talented individual to join our team...

About UberWe're shaping the future of transportation at Uber, and we're looking for a skilled Customer Experience Manager to join our team. This role is based in Greenlight areas where we support new and existing earners.This position offers a competitive salary of $85,000 per year, with opportunities for growth and professional development.As a key member...

Job TitleService Delivery Operations ManagerAt Pfizer, we are seeking a highly skilled Service Delivery Operations Manager to join our team. This role is responsible for providing exceptional support to our colleagues through a multi-channel service support strategy.Conferencing & Event Support:Facilitate virtual events using designated collaboration...

**About the Role**WNS Global Services is seeking a highly skilled Operations Associate to join our team. As an Operations Associate, you will be responsible for providing exceptional customer service and support to clients across various industries.**Key Responsibilities**- Provide customer service support for credit line amounts, requests for increase, and...

Our iGaming division is experiencing rapid growth and we are seeking a dedicated Affiliate Manager to join our dynamic team.Key Responsibilities:Identify and recruit affiliates to expand our networkBuild and maintain relationships with existing affiliatesNegotiate and manage affiliate agreements and commission structuresProvide ongoing support and assistance...

Job DescriptionOverviewMicrosoft Business Operations is seeking a highly skilled and motivated individual to join our team as a Customer Lifecycle Manager. This is an exciting opportunity to work on innovative global projects and contribute to the company's success.Position DescriptionThe Customer Lifecycle Operations (CLO) team is responsible for designing...

About the RoleWe're seeking a highly skilled Customer Operations Manager to join our team at Microsoft. As a key member of our operations team, you'll be responsible for delivering exceptional customer experiences through strategic deal execution, volume licensing solutions, and operations excellence.Key ResponsibilitiesManage the validation and execution of...

This is a full-time, seasonal position based in Costa Rica. The Vendor Chargeback Dispute Management team in Costa Rica is seeking a back-office Support Operations Specialist.Job OverviewThe Support Operations Specialist will be part of the Defect Prevention and Reconciliation (DP&R) team under NASCO (North America Supply Chain Operations), supporting...

About Us:We at iGaming Platform strive to create a positive and supportive work environment where our team members can grow and thrive. Our high-energy atmosphere is built on a foundation of collaboration, empathy, and a commitment to excellence. We encourage our team to take ownership of their work and to seek out challenges as opportunities for growth and...

Role Overview:As a Customer Service Associate - Operations, you will be responsible for handling inbound calls from customers/agents to resolve queries on their accounts. You will provide excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from...

In our Customer Service Operations team, we are looking for a Live Events Monitoring and Support Professional to join our team. As a key member of our team, you will be responsible for monitoring live broadcasts, including live events such as sports and awards shows, as well as syndicated programs lacking over-the-top rights. You will use various web-based...

OverviewMicrosoft Business Operations is driving innovation and excellence across the globe, and we're looking for a talented Program Manager for Global Tele Sales to join our team!We're the ones making doing business with Microsoft easy, and we're committed to delivering exceptional customer experiences. As a Program Manager for Global Tele Sales, you'll...

Microsoft Business Operations: A World of OpportunitiesIf you're passionate about driving innovation and excellence, we invite you to explore the world of Microsoft Business Operations. Our team delivers value across Microsoft, to our customers and partners, through unique opportunities to work on global projects in a diverse and talent-focused...

**About WNS Global Services**WNS Global Services is a leading Business Process Management (BPM) company that helps clients achieve operational excellence through deep domain expertise and a global delivery network.**Job Description**As a Customer Service Representative - Insurance Operations, you will be responsible for handling inbound calls from customers...

RMA Operations OverviewWe are seeking an experienced Customer Service Specialist for RMA Operations to join our team at Emerson Process Management.Key Responsibilities:Review customer specifications, verifying model numbers and offering alternative solutions when required.Directly provide customers with evaluations of RMA based on RMA evaluation reports,...

Company OverviewAireSpring is a leading provider of Cloud Communications, Managed Connectivity, and Managed Security. Founded in 2001, the company has earned a stellar reputation for delivering exceptional customer experiences.We aim to delight our clients by providing personalized service and helping them connect and communicate easily. Our mission is to...

Job SummaryThe Operations Manager is responsible for the day-to-day management of the call center, ensuring all resources are in place to deliver exceptional service. This role requires strong leadership and communication skills to manage a team of supervisors and interpreters, driving performance and quality.Key ResponsibilitiesManage team performance,...

About the RoleWe are seeking an experienced Collection Operations Manager to join our team at Msd. As a key member of our operations group, you will be responsible for overseeing the collection and customer service areas.RequirementsTo succeed in this role, you will need:At least 2 years of experience working in collections and customer service;Excellent...

Job SummaryWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Microsoft. As a key member of our Operations team, you will be responsible for delivering critical operational services that enable compliant, accurate, and timely transactions and world-class support for our customers.Key Responsibilities* Lead a team of...