Senior Operations Manager

hace 4 días


San José, San José, Costa Rica Pfizer A tiempo completo

About the Role

The Meetings, External Engagements & Travel Team Lead position at Pfizer is responsible for overseeing the processing and ensuring compliance of US MEET transactions.

This Team Lead will demonstrate accountability, integrity, and a customer-centric approach in the face of challenge and respond to change with agility, optimism, and innovation.

Key Responsibilities:

  • Review assigned MEET transactions to ensure compliance and proper documentation according to MAPP policy and systems, Country Annex, Country Profile, and MEET Standards.
  • Closely monitor Meeting Planning Agencies (MPAs) assigned to transactions to ensure logistics actions are completed in accordance with Service Level Agreements (SLAs) and quality expectations.
  • Work with Legal and Local Compliance to obtain approvals for exceptions when necessary.
  • Consult with MEET colleagues, business colleagues, healthcare professionals, and external organizations to resolve errors, issues, or rejections as needed.
  • Ensure contracts and letters for MEET transactions are reviewed and signed appropriately.
  • Provide additional meeting oversight for key events, including Business Unit coordination, MPA oversight, walkthroughs, post-event feedback, venue selection, budget management, third-party coordination, customer needs, and daily support.
  • Ensure audit support documentation is gathered appropriately.


  • San José, San José, Costa Rica Clario A tiempo completo

    About Clario">At Clario, we deliver leading endpoint technology solutions for clinical trials. With over 19,000 clinical trials delivered in support of 870 regulatory approvals, our global team of science, technology, and operational experts has been delivering the richest clinical evidence for nearly 50 years.">Job Summary">We are seeking a highly...


  • San José, San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Company OverviewBilling Gosling Outsourcing is dedicated to the career advancement of its personnel. The organization prioritizes employee development and fosters a collaborative work environment with modern facilities.Key ResponsibilitiesThe Senior Operations Manager will effectively deliver coaching and constructive feedback to employees, enhancing...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job RequirementsAmazon Support Services Costa Rica Srl is seeking a highly skilled Senior Technical Operations Manager to join our team. The ideal candidate will have a bachelor's degree in Information/Systems Engineering, Computer Science, or a related field, and at least 2 years of experience as a Support Engineer, Web Developer/Consultant, or Software...


  • San José, San José, Costa Rica Intel A tiempo completo

    At Intel, we strive to push the boundaries of innovation in semiconductor manufacturing. Our team is dedicated to developing and maintaining cutting-edge technology that enriches the lives of every person on earth.As a Senior Technical Operations Manager - Electronics Assembly, you will play a crucial role in leading multi-disciplinary technical teams and...


  • San José, San José, Costa Rica Wns Global Services A tiempo completo

    Company OverviewWNS Global Services is a leading Business Process Management (BPM) company that delivers business value to over 400 global clients across various industries. With a strong presence in multiple countries, WNS offers operational excellence and deep domain expertise to drive agility and excellence into its clients' business processes. SalaryThe...


  • San José, San José, Costa Rica Pfizer A tiempo completo

    Job SummaryWe are seeking a skilled Senior Financial Operations Manager to lead our financial team in a complex and global environment. As a key member of our finance department, you will be responsible for managing accounting and finance teams, analyzing financial information, and preparing financial reports.About the RoleThis is a fantastic opportunity to...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completo

    Job DescriptionThe Amazon Support Services Costa Rica Srl - B20 AML Programme team in Registration and Compliance is looking for a Senior AML Compliance Manager to lead, manage, and develop a global team of Quality Specialists covering the Know Your Customer programme.About the RoleThis Senior AML Compliance Manager role will oversee a team of c. 7 people...


  • San José, San José, Costa Rica Intel A tiempo completo

    **About Us**:As the world's leading semiconductor manufacturer, Intel strives to push the boundaries of innovation in every aspect of chip production.**Job Description**:We are seeking a highly skilled Senior Technical Operations Manager to join our team. In this role, you will be responsible for overseeing personnel management, ensuring seamless operations...

  • Senior Manager

    hace 7 días


    San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    Job Overview: Amazon Support Services Costa Rica Srl is seeking a seasoned Senior Manager to lead our Global Operations team and support the Prime Video Trust & Safety team.About the Role:We are looking for an innovative and analytical professional to devise operational and business goals that focus on end-customer impact, productivity, accuracy, and...


  • San José, San José, Costa Rica Citi A tiempo completo

    Job DescriptionThe Senior Cash and Trade Operations Manager plays a vital role in ensuring the efficient processing of transactions, working closely with the Transaction Services team. This intermediate-level position requires strong technical expertise and understanding of how teams integrate to improve efficiency, meet deliverables, and achieve overall...


  • San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo

    About the RoleAmazon Support Services Costa Rica Srl is seeking a highly skilled Senior Operations Manager to join our Strategic Account Services (SAS) Business Accelerator Team (SBAT). As a key member of our team, you will be responsible for executing programs focused on delivering new and existing features, processes, products, or systems with high...


  • San José, San José, Costa Rica Convera A tiempo completo

    About the RoleWe are seeking a skilled Compliance Operations Manager to join our team at Convera, the largest non-bank B2B cross-border payments company in the world.This is an exciting opportunity to work with a global organization that leverages decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our...


  • San José, San José, Costa Rica Tek Experts A tiempo completo

    Overview:We are seeking a skilled Senior Business Operations Manager to collaborate with and support our Sales teams in delivering exceptional results. The ideal candidate will oversee the handling of pending quotes, ensuring timely approval and analysis. They will also provide critical insights to the AMS Sales team on required documentation for customer...


  • San José, San José, Costa Rica Zm Financial Systems A tiempo completo

    Moody's Investors Service, among the world's most respected and widely utilized sources for credit ratings and research, empowers people to make better decisions and achieve brighter futures.We bring out the best in our products and our people by focusing on Excellence and embodying behavioral qualities such as Integrity, Responsiveness, Collaboration,...


  • San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

    Company OverviewAmzn Support Srvcs Costa Rica is a cutting-edge organization driving innovation in the field of machine learning annotation. Our team utilizes high technology to deliver exceptional results, maintaining a high bar for accuracy and reducing defects within our operations.Job DescriptionThe Senior Operations Manager - Vision Excellence will play...


  • San José, San José, Costa Rica Boston Consulting Group A tiempo completo

    Company Overview:">Boston Consulting Group is a leading management consulting firm that helps organizations address complex business challenges and achieve their goals. Our team of experts works closely with clients to understand their needs and develop tailored solutions.Job Description:We are seeking an experienced High-Level Operations Manager to join our...


  • San José, San José, Costa Rica Virtual Staffing Llc A tiempo completo

    **About This Role**This position is an exciting opportunity for a detail-oriented and organized professional to join our team at Virtual Staffing Llc as a Senior Legal Operations Specialist. In this role, you will support attorneys and oversee the case management process, ensuring seamless execution of legal operations.**Key Responsibilities**We are looking...


  • San José, San José, Costa Rica Pae Costa Rica A tiempo completo

    Páe Costa Rica is seeking a highly skilled and experienced Strategic HR Operations Manager to lead our Human Resources Operations Service Center. This role will be responsible for ensuring the highest level of service quality to our clients based on current policies and procedures.The successful candidate will serve as the liaison between our Subject Matter...


  • San José, San José, Costa Rica Juntos Cr A tiempo completo

    Juntos Cr seeks a detail-oriented Financial Operations Manager to oversee the processing of invoices, transactions, and expenses. The ideal candidate will have excellent banking relations skills and experience with accounting database management.The successful candidate will be responsible for:Banking administration and paymentsUpdating accounting...


  • San José, San José, Costa Rica Webhelp A tiempo completo

    Workforce Management (WFM) Role Overview: As a Senior Real-Time Workforce Manager, you will play a crucial role in ensuring the staffing levels of our contact center meet business needs on a real-time basis. Job Description: The successful candidate will work closely with the Operations team and clients to ensure that staffing levels are consistent and...