Senior Real-Time Workforce Manager

**Workforce Management Role****Location**Job Title:Sr. Rep, Real Time Management**Job Description**:Sr. Representative, Real Time Management works directly with the Operations team and the client to ensure consistent staffing levels on a real-time basis and meet business needs.**Key Responsibilities:**Distribute accurate and timely agent schedules.Input...

**Company Overview:**We are Canonical, a growing international software company that delivers a wide array of optimized Linux kernels for Ubuntu on many of the world's largest clouds and data centers to robotics, IoT, and edge computing.**Job Title:** Real-Time Kernel Engineer - Senior Role (Estimated Salary: $140,000/year)**Job Description:We are seeking an...

**Workforce Management Operations Manager****Job Summary:**We are seeking a skilled Workforce Management Operations Manager to manage end-to-end WFM delivery, with a focus on team management and large operations for multinational locations.**Key Responsibilities:**Participate in action and strategic planning to establish annual goals and objectives;Manage a...

We are seeking a highly skilled Senior Workforce Management Executive to join our team in Pavas, Costa Rica. In this role, you will be responsible for overseeing the end-to-end Workforce Management (WFM) delivery and ensuring the accuracy of all WFM processes.About the RoleYou will participate in the process of action and strategic planning that establishes...

OverviewAt Amazon Support Services Costa Rica Srl, we are committed to delivering exceptional customer experiences. We seek a skilled and motivated individual to join our team as a Workforce Analyst.About the RoleThis role is part of our efforts to optimize workforce management in our contact centers. The successful candidate will be responsible for...

Job DescriptionWe are seeking an exceptional Workforce Analyst to join our Prime Video Trust & Safety team in San Jose, Costa Rica. As a key member of our workforce management team, you will be responsible for real-time monitoring and reporting of schedule deviations and schedule non-adherence.The ideal candidate will have 1+ years of analytical field...

Job OverviewWe are seeking a highly skilled Workforce Optimization Specialist to join our team at Future Group. In this role, you will be responsible for monitoring live operations and making real-time decisions to optimize agent schedules and staffing levels.

Company OverviewJLL is a leading professional services and investment management firm specializing in real estate. With operations in over 80 countries and a workforce of over 91,000 individuals, we help real estate owners, occupiers, and investors achieve their business ambitions.We're committed to our purpose of shaping the future of real estate for a...

Job SummaryWe are seeking a highly skilled Senior Workforce Optimization Specialist to join our team at Amzn Support Srvcs Costa Rica.The ideal candidate will have 5+ years of experience in workflow/workforce management, with a strong background in optimizing staffing requirements, queue and routing mechanisms, and capacity planning.

About the RoleAs a Workforce Scheduler Lead at Amazon Web Services Costa Rica, you will be responsible for building relationships with site operations teams and helping them execute on a staffing plan for highly complex teams that provide support 24/7. With your analytical mindset and workforce management experience, you will create actionable and...

Workforce ManagerWe are seeking a seasoned Workforce Manager to join our Support Strategy & Enablement team at Sykes Costa Rica.The ideal candidate will have proven experience in workforce management, with expertise in process development, capacity planning, and team leadership. A strong background in workforce management systems, such as Calabrio, is highly...

About the RoleWe are seeking a highly skilled Project Manager to join our team in San Jose, CA. As an Associate Project Manager at JLL, you will be responsible for delivering challenging corporate real estate projects as an owner's representative.Key Responsibilities:Coordinate with clients and core team members to develop and document project plans...

We are looking for a highly skilled Senior Operations Manager to join our team at Bill Gosling Outsourcing. This is an excellent opportunity for someone who wants to work in a dynamic environment and make a real difference.About the Role:The Senior Operations Manager will be responsible for leading our operations team to deliver high-quality services to our...

About JLL—a leading professional services and investment management firm specializing in real estate.We have operations in over 80 countries and a workforce of more than 91,000 individuals worldwide who help real estate owners, occupiers, and investors achieve their business goals.As a global Fortune 500 company, we also have an inherent responsibility to...

We are seeking a Senior Construction Manager to oversee construction projects for Everty, a leading developer of prestigious real estate in prime global locations. The ideal candidate will have over 10 years of experience in construction project management, with a strong background in civil or construction engineering.Key Responsibilities:Manage construction...

Baasi is a pioneer in simplifying video communication. Our dedicated team strives to create seamless online interactions, and we're seeking a talented Software Engineer to help us achieve this goal.**Key Responsibilities:**We're looking for someone to collaborate with our cross-functional teams to design, develop, and implement features and enhancements for...

Job TitleSr. Workforce SchedulerAbout the RoleThis is a challenging and rewarding role for a Sr. Workforce Scheduler to join our team at Amazon Web Services Costa Rica Sociedad De Responsabilidad Limitada - K56.We are looking for an experienced professional to create staff schedules, track attendance, and maintain compliance with workplace laws and...

World Business Lenders, LLC provides general-purpose short-term commercial loans to small and medium-sized businesses in the United States. As a U.S.-based company with a 100% remote workforce, we are committed to supporting our customers through innovative solutions.This is a remote Contract/Consultant position with flexible working hours, typically...

About the Role:We are looking for an experienced Senior Compliance Manager to lead our Investigations team in San Jose, Costa Rica. As a key member of our Registration and Compliance Operations (RCO), you will be responsible for managing a team of 12-17 employees and ensuring the team meets and exceeds key performance metrics for quality and productivity.Key...

About AireSpringAireSpring, a leading provider of cloud communications and managed security solutions, is seeking a seasoned Senior Network Security Operations Manager to join our team. With over 20 years of experience in delivering exceptional customer service, we have built a reputation for reliability and dependability.We are committed to innovation,...