Business Development Advocate
hace 2 días
We are seeking a skilled Business Development Advocate to join our team at People Working Corp in Flores, Heredia. As a key member of our customer service team, you will play a vital role in providing top-notch business support and services to our clients.
About the RoleThis is a full-time position that requires excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences. You will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet their needs.
Key Responsibilities- Provide professional phone support to customers, responding to their inquiries and concerns in a timely and efficient manner.
- Communicate effectively with colleagues and management to ensure seamless service delivery.
- Document customer interactions accurately and thoroughly, maintaining high standards of quality and productivity.
- Meet performance, quality, and operational metric standards, consistently demonstrating a commitment to excellence.
- Foster a positive and supportive team environment, promoting a culture of kindness, compassion, and open-mindedness.
To be successful in this role, you will need:
- Proficiency in English and Spanish (B2+ or above), with excellent written and verbal communication skills.
- At least 1 year of experience in customer service or contact center operations.
- A high school diploma or equivalent.
- An genuine interest in working with customers and helping them achieve their goals.
- Excellent communication and interpersonal skills, with the ability to work flexibly and adapt to changing circumstances.
In return for your hard work and dedication, we offer:
- A competitive salary: $35,000 - $45,000 per year, depending on experience.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including health insurance, paid time off, and professional training.
- The chance to make a real difference in the lives of our customers and contribute to the success of our company.
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