Workforce Analyst

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

4+ years of WFM/Business Intelligence experience or equivalent- 3+ years of experience in customer support operations- Experience in developing reports and dashboards using OBIEE, SQL, QuickSight or other reporting platforms- Bachelor's degree or significant college course work, or preferably in Engineering, Business Administration, Mathematics, Science or...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Job OverviewThis role plays a critical part in delivering end-to-end Workforce Management solutions to our clients, focusing on the financial health of Operations. The Workforce Manager communicates directly with clients and Sykes senior management on reporting and staffing needs, maintaining composure in critical situations and communicating well with both...

**Objective**:- This position is responsible for managing a centralized group of individuals that provide end-to-end Workforce Management solutions to Sykes clients with a strong intervention towards the financial health of Operations.Communicates directly with clients and Sykes senior management on reporting and staffing needs.Maintains composure in...

Sysco Costa Rica is seeking a visionary Sr. Workforce Strategy Analyst to join the Technology Talent Programs team.In this role, you will collaborate with leaders across the organization and human resources partners to identify the talent, skills, and competencies needed to support our Recipe for Growth strategy.Your analytical insights and recommendations...

OverviewAt Amazon Support Services Costa Rica Srl, we are committed to delivering exceptional customer experiences. We seek a skilled and motivated individual to join our team as a Workforce Analyst.About the RoleThis role is part of our efforts to optimize workforce management in our contact centers. The successful candidate will be responsible for...

At Amzn Support Srvcs Costa Rica, we're working to be the most customer-centric company on earth.We are looking for exceptionally talented and motivated people to join our team as Workforce Analyst for STAR Vertical.Key ResponsibilitiesReal-time monitoring and reporting of Schedule deviations such as breaks, absenteeism, late login, early logout, and other...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! The Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership,...

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

At Amzn Support Srvcs Costa Rica, we're pushing the boundaries of customer-centricity.Company OverviewWe're a dynamic organization that's constantly innovating and simplifying processes to deliver exceptional Customer Experience. Our team is passionate about making a difference, and we're looking for talented individuals like you to join us on this...

**IRC1053001 CREDIT ANALYST**Our culture believes in _POWERING YOUR POTENTIAL_.We provide global opportunities to develop your career, make your community a better place and work with today's most innovative thinkers to solve the world's toughest problems.We believe in flexibility for you to explore your passions while making an impact through meaningful...

Company OverviewWe are Amzn Support Srvcs Costa Rica, a leading provider of innovative solutions for the Amazon workforce management. Our team is dedicated to delivering exceptional service and results-driven approaches to optimize workflow efficiency.Job DescriptionAs a Workflow Analyst I - Process Optimization Specialist, you will play a key role in...

Your RoleGensler Costa Rica is looking for a dynamic, highly skilled, and motivated Business Analyst to join our team.This individual will play a crucial role in gathering, analyzing, and interpreting data to provide valuable insights into our workforce, enabling informed decision-making across various departments.What You Will DoData Collection and...

Company OverviewNielsenIQ is a leading company in performance measurement and analytics. We provide insights and recommendations to help our clients grow their business.Job DescriptionWe are seeking a Business Analyst Trainee to join our team. As a Business Analyst Trainee, you will be responsible for carrying out an exhaustive control of the information...

1+ years of tax, finance or a related analytical field experience- 2+ years of complex Excel VBA macros writing experience- Bachelor's degree or equivalent- Experience defining requirements and using data and metrics to draw business insights- Experience with SQL or ETLThe workflow analyst analyzes data to drive the complex decisions for key workforce...

Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Fit2Work® from Equifax is one of Australia's leading providers of pre-employment and ongoing post-employment background screening services.Our...

Equifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Fit2Work® from Equifax is one of Australia's leading providers of pre-employment and ongoing post-employment background screening services.Our...

Pfizer's Global Business Services (GBS) Shared Services is a well-established operation with a strong presence globally.The organization has expanded its reach across various regions, including Europe, Asia, Latin America, Eastern Europe, and AFME. With a workforce of over 1,000 Pfizer colleagues, GBS Shared Services has established itself as a key...