Workforce Management Real Time Analyst

Workforce Management (WFM) Role Overview: As a Senior Real-Time Workforce Manager, you will play a crucial role in ensuring the staffing levels of our contact center meet business needs on a real-time basis. Job Description: The successful candidate will work closely with the Operations team and clients to ensure that staffing levels are consistent and...

**Workforce Management Role****Location**Job Title:Sr. Rep, Real Time Management**Job Description**:Sr. Representative, Real Time Management works directly with the Operations team and the client to ensure consistent staffing levels on a real-time basis and meet business needs.**Key Responsibilities:**Distribute accurate and timely agent schedules.Input...

**Company Description** Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

Smartsheet is seeking change agents to join our Support Operations - Workforce Management (WFM) Team as a **Workforce** **Analyst (Forecasting)**. You have a broad understanding of the Workforce Management function and a proven working knowledge of forecasting, scheduling, and real-time management methodologies. This important role will report to a Manager...

OverviewAt Amazon Support Services Costa Rica Srl, we are committed to delivering exceptional customer experiences. We seek a skilled and motivated individual to join our team as a Workforce Analyst.About the RoleThis role is part of our efforts to optimize workforce management in our contact centers. The successful candidate will be responsible for...

About AligntechAligntech is a leading medical device company that revolutionizes the dental and orthodontic industry with its innovative technology. Our global team of talented employees develops cutting-edge solutions to help dental professionals achieve exceptional results.Job DescriptionWe are seeking a skilled Workforce Planning Business Analyst to join...

Company Overview:Bosch Service Solutions is a global leader in Business Process Outsourcing, providing innovative service solutions to complex business processes and services. Leveraging the latest technology and IoT capabilities, our division delivers integrated and tailored services in Mobility, Monitoring, and Customer Experience.Job Description:We are...

At Amzn Support Srvcs Costa Rica, we're working to be the most customer-centric company on earth.We are looking for exceptionally talented and motivated people to join our team as Workforce Analyst for STAR Vertical.Key ResponsibilitiesReal-time monitoring and reporting of Schedule deviations such as breaks, absenteeism, late login, early logout, and other...

Job DescriptionWe are seeking an exceptional Workforce Analyst to join our Prime Video Trust & Safety team in San Jose, Costa Rica. As a key member of our workforce management team, you will be responsible for real-time monitoring and reporting of schedule deviations and schedule non-adherence.The ideal candidate will have 1+ years of analytical field...

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

**Workforce Management Operations Manager****Job Summary:**We are seeking a skilled Workforce Management Operations Manager to manage end-to-end WFM delivery, with a focus on team management and large operations for multinational locations.**Key Responsibilities:**Participate in action and strategic planning to establish annual goals and objectives;Manage a...

**Location**: Costa Rica **Reports to**: Analyst Real Time Amplification Costa Rica For 135+ years The Coca-Cola Company has grown to become the most recognizable brand in the world. For over a century we’ve been innovating and leading the market in how to connect with and engage consumers. Today we’re excited to be looking for a Analyst Real Time...

At Amzn Support Srvcs Costa Rica, we're pushing the boundaries of customer-centricity.Company OverviewWe're a dynamic organization that's constantly innovating and simplifying processes to deliver exceptional Customer Experience. Our team is passionate about making a difference, and we're looking for talented individuals like you to join us on this...

**Job Summary**:We are seeking a highly skilled Real Time Analyst to join our team at Css Corp. As a key member of our operations team, you will be responsible for providing critical support to our program leaders by monitoring agent adherence to published schedules.**Key Responsibilities:**Monitor and manage intraday activity, including Real-Time Adherence...

About AmazonAt Amzn Support Srvcs Costa Rica, we are passionate about delivering exceptional customer experiences. As the world's most customer-centric company, we focus on meeting our sellers' needs and innovating new ideas to help them succeed.Our MissionWe strive to make Amazon the safest and most trusted place on Earth by protecting the innocent and...

We are seeking a highly skilled Senior Workforce Management Executive to join our team in Pavas, Costa Rica. In this role, you will be responsible for overseeing the end-to-end Workforce Management (WFM) delivery and ensuring the accuracy of all WFM processes.About the RoleYou will participate in the process of action and strategic planning that establishes...

**Location**: Costa Rica **Reports to**: Analyst Real Time Amplification Costa Rica For 135+ years The Coca-Cola Company has grown to become the most recognizable brand in the world. For over a century we’ve been innovating and leading the market in how to connect with and engage consumers. Today we’re excited to be looking for a Analyst Real Time...