Tse Workforce Analyst

1+ years of experience as a Workforce management /RTA - Knowledge of managing Real time SLA, aux adherence, Shrinkage management, resource utilization - 1+ year experience of creating reports like SLA Performance, backlog reports and sharing callouts to Leaders. At Amazon, we're working to be the most customer-centric company on earth. We are looking for...

About AmazonAt Amzn Support Srvcs Costa Rica, we are passionate about delivering exceptional customer experiences. As the world's most customer-centric company, we focus on meeting our sellers' needs and innovating new ideas to help them succeed.Our MissionWe strive to make Amazon the safest and most trusted place on Earth by protecting the innocent and...

At Amazon, we're working to be the most customer-centric company on earth. We're seeking a skilled Workforce Analyst to join our SEPO Vertical team. As a key member of our workforce management team, you will be responsible for monitoring and reporting on schedule deviations, working on real-time tickets, and driving real-time adherence to service levels and...

Smartsheet is seeking change agents to join our Support Operations - Workforce Management (WFM) Team as a **Workforce** **Analyst (Forecasting)**. You have a broad understanding of the Workforce Management function and a proven working knowledge of forecasting, scheduling, and real-time management methodologies. This important role will report to a Manager...

Job Title: Data Analyst Workforce ManagerWe are seeking a highly skilled Data Analyst Workforce Manager to join our team at Experian. In this role, you will be responsible for forecasting and modeling workloads to optimize our contact center operations.About ExperianExperian is the world's leading global information services company, unlocking the power of...

About AligntechAligntech is a leading medical device company that revolutionizes the dental and orthodontic industry with its innovative technology. Our global team of talented employees develops cutting-edge solutions to help dental professionals achieve exceptional results.Job DescriptionWe are seeking a skilled Workforce Planning Business Analyst to join...

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

Job OverviewThis role plays a critical part in delivering end-to-end Workforce Management solutions to our clients, focusing on the financial health of Operations. The Workforce Manager communicates directly with clients and Sykes senior management on reporting and staffing needs, maintaining composure in critical situations and communicating well with both...

Company Description - _ Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Sysco Costa Rica is seeking a visionary Sr. Workforce Strategy Analyst to join the Technology Talent Programs team.In this role, you will collaborate with leaders across the organization and human resources partners to identify the talent, skills, and competencies needed to support our Recipe for Growth strategy.Your analytical insights and recommendations...

OverviewAt Amazon Support Services Costa Rica Srl, we are committed to delivering exceptional customer experiences. We seek a skilled and motivated individual to join our team as a Workforce Analyst.About the RoleThis role is part of our efforts to optimize workforce management in our contact centers. The successful candidate will be responsible for...

At Amzn Support Srvcs Costa Rica, we're working to be the most customer-centric company on earth.We are looking for exceptionally talented and motivated people to join our team as Workforce Analyst for STAR Vertical.Key ResponsibilitiesReal-time monitoring and reporting of Schedule deviations such as breaks, absenteeism, late login, early logout, and other...

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! The Workforce Management Real Time Analyst provides real-time feedback and historical reporting to Operational Management, Senior Leadership,...

Job DescriptionWe are seeking an exceptional Workforce Analyst to join our Prime Video Trust & Safety team in San Jose, Costa Rica. As a key member of our workforce management team, you will be responsible for real-time monitoring and reporting of schedule deviations and schedule non-adherence.The ideal candidate will have 1+ years of analytical field...

**Bosch Service Solutions Overview**Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer...

Excellent analytical and mathematical skills. - Excellent written and verbal communication skills are required to interface effectively with staff, managements, and various other internal and external customers. - Strong numerical and analytical skills - Demonstrated ability in making real-time effective decisions in uncertain and ambiguous circumstances -...

At Amzn Support Srvcs Costa Rica, we're pushing the boundaries of customer-centricity.Company OverviewWe're a dynamic organization that's constantly innovating and simplifying processes to deliver exceptional Customer Experience. Our team is passionate about making a difference, and we're looking for talented individuals like you to join us on this...

Transforming smiles and changing lives is at the heart of Align Technology. We believe that a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of...

Bachelor’s degree. 5+ years’ experience in Contact Center Workforce Management position required. 2+ Years of experience in people management. Strong contact center industry knowledge gained from roles within complex fast-paced multi-skilled & multi-site environments. Excellent analytical and mathematical skills. Excellent written and verbal...

**IRC1053001 CREDIT ANALYST** Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through...