Program Manager, Workforce

**Workforce Management Operations Manager****Job Summary:**We are seeking a skilled Workforce Management Operations Manager to manage end-to-end WFM delivery, with a focus on team management and large operations for multinational locations.**Key Responsibilities:**Participate in action and strategic planning to establish annual goals and objectives;Manage a...

Job Title: Data Analyst Workforce ManagerWe are seeking a highly skilled Data Analyst Workforce Manager to join our team at Experian. In this role, you will be responsible for forecasting and modeling workloads to optimize our contact center operations.About ExperianExperian is the world's leading global information services company, unlocking the power of...

Join our Intel Fab Construction Enterprise (FCE) in building the world's largest semiconductor manufacturing factories across the globe. The future is what we build. Our enterprise manages a portfolio of capital projects on-site with a large contractor workforce that encompasses outsourced general contractors, A/E firms, and key trade companies in the...

The Global Workforce Mobility Program Coordinator role is a key position that supports Intel's efforts in managing its global workforce.Key responsibilities include:Executing audits and reconciliations for suppliers and employees' payments related to the Global Workforce Mobility Programs,- Utilizing forensic audits, systems, and reporting to detect...

Smartsheet is seeking change agents to join our Support Operations - Workforce Management (WFM) Team as a **Workforce** **Analyst (Forecasting)**. You have a broad understanding of the Workforce Management function and a proven working knowledge of forecasting, scheduling, and real-time management methodologies. This important role will report to a Manager...

Workforce Management (WFM) Role Overview: As a Senior Real-Time Workforce Manager, you will play a crucial role in ensuring the staffing levels of our contact center meet business needs on a real-time basis. Job Description: The successful candidate will work closely with the Operations team and clients to ensure that staffing levels are consistent and...

Job TitleSr. Workforce SchedulerAbout the RoleThis is a challenging and rewarding role for a Sr. Workforce Scheduler to join our team at Amazon Web Services Costa Rica Sociedad De Responsabilidad Limitada - K56.We are looking for an experienced professional to create staff schedules, track attendance, and maintain compliance with workplace laws and...

Amzn Support Srvcs Costa Rica is experiencing dramatic growth, with Seller Support generating over 40% of Amazon revenues and driving increased product selection for customers. As a Global Learning Program Manager, you will play a crucial role in developing an effective training strategy to support the needs of our Seller Support Associates at our Costa Rica...

About AmazonAt Amzn Support Srvcs Costa Rica, we are passionate about delivering exceptional customer experiences. As the world's most customer-centric company, we focus on meeting our sellers' needs and innovating new ideas to help them succeed.Our MissionWe strive to make Amazon the safest and most trusted place on Earth by protecting the innocent and...

Workforce ManagerWe are seeking a seasoned Workforce Manager to join our Support Strategy & Enablement team at Sykes Costa Rica.The ideal candidate will have proven experience in workforce management, with expertise in process development, capacity planning, and team leadership. A strong background in workforce management systems, such as Calabrio, is highly...

Bachelor’s degree. 5+ years’ experience in Contact Center Workforce Management position required. 2+ Years of experience in people management. Strong contact center industry knowledge gained from roles within complex fast-paced multi-skilled & multi-site environments. Excellent analytical and mathematical skills. Excellent written and verbal...

Bachelor's Degree - 3+ years' experience successfully managing and delivering large-scale programs/projects - Proven ability to effectively coordinate and influence across multiple stakeholder groups - Experience delivering initiatives from conception through execution - Strong verbal and written communication skills, able to distill complex information into...

Job OverviewThis role plays a critical part in delivering end-to-end Workforce Management solutions to our clients, focusing on the financial health of Operations. The Workforce Manager communicates directly with clients and Sykes senior management on reporting and staffing needs, maintaining composure in critical situations and communicating well with both...

**About LRN** Do you want to use your Program Management expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where you can make an impact. LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world’s...

Sysco Costa Rica is seeking a visionary Sr. Workforce Strategy Analyst to join the Technology Talent Programs team.In this role, you will collaborate with leaders across the organization and human resources partners to identify the talent, skills, and competencies needed to support our Recipe for Growth strategy.Your analytical insights and recommendations...

About the Role:">We are seeking a strategic Workforce Management professional to drive the development and scaling of our workforce management function. As a key member of our Support Strategy & Enablement team, you will be responsible for analyzing team and agent performance data to inform recommendations and implement improvements in forecasting accuracy...

Mphasis, a leading global technology company, is seeking an experienced Program Manager to join its team. The successful candidate will play a key role in the organization's global program and client management, with high-level visibility.About MphasisMphasis applies next-generation technology to help enterprises transform their businesses globally. Our...

**Business Transformation Opportunity**We are seeking a highly skilled Program Transformation Manager to join our Channel Sales Program Team. As a key member of this team, you will play a pivotal role in shaping business transformation programs that drive process improvement and operational efficiency.The Channel Sales Program Team enables the Akamai Sales...

**Job Title**:Marketing Program Manager ** Location**:San Jose, CA (Hybrid) **Duration**:6 months **Contract Type**:W2 only **Pay Rate Range**:$68.00 - $78.00/Hour **Job Scope** - Strategic Program Manager to work within Client's Global Marketing organization - quickly learn Client's business and marketing best practices as you work with Client's...

**ABOUT WIND RIVER** In a world increasingly driven by software innovation, Wind River is pioneering the technologies to accelerate the digital transformation of our customers with a new generation of Mission Critical AI Systems in an AI-first world with the most exacting standards for safety, security, performance, and reliability. Success will be...