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Technical Support

hace 4 semanas


San José, Costa Rica Grupo Preseleccion Ely S.A. A tiempo completo

Company focus is to deliver the highest level of IT services in the industry

**Requisitos**:
3 -5 years practical business experience English Intermediate - Advanced Certifications desired: Microsoft (MCSE or equivalent, CCNA, CCNP, CCIE, Fortinet, Security+, A+, Network +, Unified Collaboration or Security focused) An understanding of switching, routing, security appliances and wireless and their purpose in a corporate network Past professional experience in maintaining and supporting corporate networks Ability to concisely document an issue and its solution Professional experience operating and provisioning RMM tools Able to work with mínimal supervision, as well as within a team environment Comfortable with dealing with customer support Strong desire to learn, ability to work in a fast-paced environment