Technical Support Manager
hace 4 días
Tek Experts' Azure Platform Technical Support (APTS) team provides world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.
This is an experienced technical team who supports multiple products within the Microsoft portfolio, including networking, virtualization, app development, authentication, backup, and recovery.
The Technical Lead will work as part of a highly collaborative team to solve intermediate and complex technical problems for medium and large companies.
The role involves serving as primary point of escalation to own and resolve complex technical cases, overseeing the quality of the team's deliverables, and executing quality improvement plans as needed.
The Technical Lead will review team performance, grow the team's technical capabilities, enhance the quality of support, and boost the team's productivity. They will also maintain the testing environment and the team's adoption and usage of tools.
In terms of qualifications, the ideal candidate will be technically proficient and have higher education classwork in IT or technical work, or experience with enterprise support.
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Technical Support Associate
hace 4 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Associate to join our Amzn Support Srvcs Costa Rica team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to Amazon Corporate employees worldwide.Key Responsibilities:Provide basic technical support to Amazon Corporate employees,...
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Technical Support Engineering Manager
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Technical Operations Manager
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San José, San José, Costa Rica Webhelp A tiempo completoCompany OverviewWebhelp is a leading customer experience outsourcing company that provides innovative solutions to help businesses succeed in today's fast-paced market.We are seeking a skilled Technical Operations Manager to join our team and lead the technical operations of our engineering group. As a Technical Operations Manager, you will be responsible...
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Technical Team Manager, Recruiting Services
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San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo2+ years of experience managing small to medium technical operations or support engineering teams.- 2+ years of experience running and maintaining a 24x7 production environment- 2+ years of experience with support procedures and methodologies for production computing environments- Bachelor's degree in Computer Science / Information Technology, Data Science,...
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Technical Support Engineer
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Technical Service Delivery Manager
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San José, San José, Costa Rica Tek Experts A tiempo completoAbout UsTek Experts is a leading provider of technical services, and we're looking for a talented Technical Service Delivery Manager to join our team. In this role, you'll be responsible for managing a team of 15-20 support engineers, ensuring they deliver exceptional customer service across technical service lines.Key Responsibilities:Manage a team to...
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Technical Support Engineer
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Technical Support Specialist Lead
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San José, San José, Costa Rica Microsoft A tiempo completoThe Microsoft Customer Experience and Success (CEnS) organization is dedicated to delivering exceptional customer experiences through our innovative products and services. As a Technical Support Advisory, you will play a key role in ensuring that our customers receive the highest level of support and service.Key Responsibilities:Partner with the Support...
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Cybersecurity Technical Support Engineering Manager
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San José, San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Technical Support Engineer
hace 19 horas
San José, San José, Costa Rica Microsoft A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Technical Support Engineer
hace 19 horas
San José, San José, Costa Rica Microsoft A tiempo completoWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Technical Support Advisory
hace 4 semanas
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
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Technical Support Advisory
hace 4 semanas
San José, San José, Costa Rica Microsoft Corporation A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
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Technical Support Engineer
hace 3 semanas
San José, San José, Costa Rica Microsoft A tiempo completoWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience.Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Senior Technical Support Manager
hace 19 horas
San José, San José, Costa Rica Palo Alto Networks A tiempo completoCompany Description**Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for better.We...
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Technical Support Specialist
hace 2 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoAbout Amazon Support Services Costa Rica Srl:We strive to provide a seamless and delightful experience for our customers while maintaining optimal efficiency and cost-effectiveness for our development teams.The BSX Support Engineering team plays a crucial role as the first line of defense for all production and customer impacting issues for our esteemed...
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Senior Sap Technical Delivery Manager
hace 3 semanas
San José, San José, Costa Rica Emerson A tiempo completoIf you are a Senior IT Manager looking for an SAP Technical Delivery Manager role and an opportunity to grow, Emerson has an exciting opportunity for youBased in any US location, you will coordinate and oversee the delivery of all technical activities within SAP related to hardware, software, upgrades, security vulnerabilities, and patching.You will be...
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Technical Support Engineering
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San José, San José, Costa Rica Microsoft A tiempo completoMicrosoft is on a mission to empower every person and every organization on the planet to achieve more.Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.In doing so, we create life-changing innovations that impact billions of lives around the world.You can...
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Technical Support Expert
hace 2 días
San José, San José, Costa Rica Palo Alto Networks A tiempo completoAbout the JobThis is an exciting opportunity to join our team as a Technical Support Expert. In this role, you will be responsible for providing top-notch support to our customers, addressing their complex technical concerns, and collaborating with cross-functional teams to ensure customer satisfaction.As a Technical Support Expert, you will work closely...
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Manager, Support Account Manager
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San José, San José, Costa Rica Palo Alto Networks A tiempo completoCompany Description**Our Mission**At Palo Alto Networks everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.We have the vision of a world where each day is safer and more secure than the one before.These aren't easy goals to accomplish - but we're not here for easy.We're here for better.We...