Resolution Center Manager

**Job Description**: **This is a regional support position and will be accountable and responsible for the front office support effectively and with outstanding customer service to the internal clients (local stakeholders) and external clients (suppliers), providing solutions to all kinds of queries related to the STS process: procurement, vendor set-up,...

**Job Description**: This is a regional support position and will be accountable and responsible for the front office support effectively and with outstanding customer service to the internal clients (local stakeholders) and external clients (suppliers), providing solutions to all kinds of queries related to the STS process: procurement, vendor set-up,...

Role OverviewAs a seasoned Data Center Crisis Manager, you will take the lead in resolving critical situations that impact our clients' businesses. This role requires excellent communication skills, technical expertise, and a customer-centric approach.

Amazon is a multi-national technology company and being proficient in English is a required qualification.CVs must be submitted in English as our recruitment team works in several jurisdictions.- University bachelor's degree completed.- 3+ years of experience in Human Resources or Shared Services.- 5+ years of experience as Front-line Manager/Lead/Supervisor...

**Summary**:The team at Europe Express is looking for an experienced, dynamic, travel industry professional to lead our inside sales support team.The Contact Center Manager is responsible for managing the daily duties and workflows of pre-trip requests from the travel agent community.**What You Will Be Doing**:- Actively leading and supporting contact center...

Bachelor's degree related to Business Administration, Engineering industries. - 5+ years of experience as Front-line Manager/Lead in corporate environments [and/or] 2+ years of experience as Group Manager leading and developing front-line managers - 2+ years of experience in internal and external stakeholder, performance and escalation management. - Advanced...

Job DescriptionAbout the Role:We are seeking a highly skilled and experienced IT Resource Center Manager to lead our team in Costa Rica. As a key member of our Corporate IT organization, you will be responsible for driving operational excellence, ensuring smooth day-to-day operations, and fostering a collaborative environment.Key Responsibilities:Develop and...

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.**Job Description**:This is a permanent position with a flexible schedule.May work on weekends as part of the 5 days shiftPosition Purpose: Provide solid...

About UsGrupo Stt is a leading management consulting and outsourcing firm focused on helping organizations achieve peak performance in their back-office operations.Salary and BenefitsOur base salary for this position is $635,000 colones, and we offer a bonus of $180,000 colones paid after 60 days. We also provide a monthly transportation subsidy of $30,000...

2 years experience managing a team- 2 years experience in a quality or coaching position that focused on auditing the work of employees and providing feedback- Experiencing working in a leadership, quality or training position in a contact center environment or similar operational environment- Bachelor's degree or equivalent experienceJob summaryJoin...

Intel - A chance to work at the leading edge of technology.You know that we are a silicon technology company, but you may not know about the breadth of our innovation.We are expanding the boundaries in Data Centers, AI, Automated Vehicles, Memory, Software and much, much more.We want you to dream big and help us take on some of the biggest technical...

Job DescriptionThis role is responsible for managing Severity 1 Major Incidents that impact clients on production or financial environments.The Major Incident Manager will lead the incident and coordinate all action plans, ETAs, and follow-ups to accelerate the recovery process and mitigate business impact.They will also document actions and progress made...

4+ year of experience managing and developing direct reports or a Bachelors in Psychology, Business Administration, or Human Resources.- 2+ Experience in managing HR Shared Services teams in both Calls and Case Management Environments- Previous experience with mobility/relocation processes- Previous experience driving service expansions and/or launch...

TransPerfect Is More Than Just a JobOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.The Operations Manager is responsible for the day to day live time management of the call center with multiple...

Experian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses, and society. Our commitment to innovation has earned us a spot among the 100 Best Companies to work for, as recognized by FORTUNE.We're proud to have been named in the 100 'World's Most Innovative Companies'...

About UsAmzn Support Srvcs Costa Rica is a trusted leader in delivering exceptional customer experiences. Our commitment to excellence has earned us recognition as the #1 most trusted company for customers.The OpportunityWe're seeking a skilled Risk Manager II, Escalation Management and Prevention to join our team. As a key member of our Escalation...

Job SummaryWe are seeking a highly experienced and skilled International Transfer Operations Manager to lead our Transfers Ambassador Team.This is a challenging role that requires strong analytical skills, excellent communication and project management abilities, and the ability to work effectively in a fast-paced environment.About Amzn Support Srvcs Costa...

Company OverviewAt Re:Sources Global, we are committed to delivering exceptional customer service experiences. We strive to provide a world-class support experience for our customers and partners by identifying and resolving problems on various technologies.Job SummaryWe are seeking a highly skilled and professional individual to join our team as a Solution...

TransPerfect Is More Than Just a JobOur greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that.Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.The Operations Manager is responsible for the day to day live time management of the call center with multiple...

At Amzn Support Srvcs Costa Rica, we're seeking a highly analytical and investigative professional to join our team as a German Defect Resolution Specialist. As a member of our Vendor Chargeback Dispute Management team, you will play a crucial role in resolving vendor chargebacks and ensuring that our internal processes are optimized to reduce and prevent...