Strategic Account Manager
hace 3 días
**WNS Global Services Overview**
We are a BPM leader offering business value to over 400 clients across various industries. Our delivery center in Costa Rica serves clients in North America, South America, and Europe with expertise in retail, consumer packaged goods, and insurance. Our mission is to enable clients to outperform through our passion for service and innovation.
We believe in our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence. As a Group Manager, you will lead the execution of programs and strategies, managing assigned accounts to achieve defined business goals and objectives. Key responsibilities include:
- Leading program execution and strategy coordination
- Account management and goal achievement
- Revenue growth through management strategies
- Negotiating contracts and pricing
- Budget and operating plan development
- Long-term objective communication
- Goal setting and decision making
- Daily performance review and discussion
- Cross-functional collaboration and issue resolution
Our team works closely with synergy partners, managers, and other groups to meet service level agreements, maximize operational efficiencies, and achieve organizational objectives. This role requires strong operations management skills, financial oversight, P&L/Budget optimization, cost reduction, client relationship management, process improvements, staff training, employee satisfaction, and retention, as well as revenue growth and quality control.
-
Sr. Strategic Account Manager, Strategic Account
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Sales, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying...
-
Sr. Strategic Account Manager, Strategic Account
hace 1 semana
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo4+ years professional experience in Corporate Retail, Buying, Merchandising, Planning and/or relevant experience within Customer Success, Account Management, Management Consulting, Marketing, and/or E-Commerce.- Bachelor's degree or equivalent.- Advanced English level (oral and written).- Experience building customer relationships, identifying business...
-
Manager, Account Management, Strategic Account
hace 2 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoExperience:- 2+ years managing a team of 6-8 Senior Account Managers, Project Managers or Program Managers.- 3+ years professional experience within Account Management, Sales, Vendor Management, Business Development, E-Commerce, Retail, Consulting, Business-to-Business (B2B), Sales Operations or Shared Service Operations.- Demonstrated success managing a...
-
Manager, Customer Success, Strategic Account
hace 3 semanas
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo6+ years professional experience in Corporate Retail, Buying, Merchandising, Planning, Pricing, Brand Management, Customer Success, Account Management, Management Consulting, Marketing, B2B, and/or E-Commerce.- 5+ years professional experience developing and leading teams while driving organizational goals.- Bachelor's degree or equivalent practical...
-
Sr. Strategic Account Manager, Strategic Account Services
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completoThis is an Individual Contributor role.As a Sr. Strategic Account Manager, you'll work directly with sellers to provide guidance, support, and insights to drive growth across their Amazon businesses.On a day-to-day basis, this looks like building and executing strategic joint business plans; exploring innovative ways to identify and execute new selection,...
-
Account Growth Specialist
hace 3 días
San José, San José, Costa Rica Hr Strategic Solutions A tiempo completoJob Summary:We're seeking an Account Growth Specialist to join our team at Hr Strategic Solutions. This role is perfect for someone who excels in customer-facing environments and has a passion for driving business growth through effective relationships.Key Responsibilities:Provide exceptional customer service, addressing account-related inquiries,...
-
Account Manager
hace 2 días
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo2+ years of sales or account management experience- Experience with Excel- Experience analyzing data and best practices to assess performance driversTransparency represents an incredible opportunity to raise retail industry standards around authenticity, product transparency, and supply chain tracking.Transparency is a strategic new software-as-a-service...
-
Customer Success Manager, Strategic Account Services
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl A tiempo completo***NOT A PEOPLE MANAGER, THIS IS AN INDIVIDUAL CONTRIBUTOR ROLE*** The Strategic Account Services (SAS) organization is seeking a Customer Success Manager for our Time Bound Account Management team (TBAM) to shape the future of the program.The Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store,...
-
Account Manager I
hace 3 semanas
San José, San José, Costa Rica Bma Group A tiempo completo**Responsibilities**- Manage a book of accounts successfully through research, consistent follow up and strategic thinking.- Collecting and analyzing data to learn more about consumer behavior.- Building relationships with clients based on trust and respect.- Negotiate contracts and close agreements to maximize profits, Understanding customer needs-...
-
Corporate Account Manager
hace 1 semana
San José, San José, Costa Rica Uniform Advantage Brands A tiempo completo**UA (Uniform Advantage) Brands is looking for a Corporate Account Manager to join their sales team**The Corporate Account Manager maintains and expands relationships within selected strategic accounts and is responsible for quota achievement and assigned objectives.The Corporate Account Manager represents the entire range of company products and solutions...
-
Account Manager
hace 2 semanas
San José, San José, Costa Rica Amazon Support Services Costa Rica Srl - B20 A tiempo completoThe Amazon Marketplace Paid Services (SAS) organization is seeking for an Account Manager to provide troubleshooting assistant and strategic recommendations to sellers enrolled in the program.As Account Manager for Paid Essentials you will shape the future of the organization and ensure Seller satisfaction through delivering strategic insights and...
-
Customer Success Account Manager
hace 2 semanas
San José, San José, Costa Rica Microsoft A tiempo completoThe **Sr.Customer Success Account Manager,** will be part of our **Customer Success** organization.Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings.To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers...
-
Account Manager
hace 1 semana
San José, San José, Costa Rica Latamcent A tiempo completoFlxpoint is a leading provider of e-commerce automation software, dedicated to empowering online retailers and merchants to streamline operations and maximize growth.We are committed to delivering exceptional customer experiences and ensuring our clients' success through innovative solutions and dedicated support.Position Overview:Flxpoint is seeking a...
-
Global Account Growth Manager
hace 2 días
San José, San José, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoWe are seeking a highly skilled Global Account Growth Manager to join our team at Amzn Support Srvcs Costa Rica.**Job Description:**In this role, you will be responsible for developing and implementing strategies to drive growth and adoption of our new products and strategic initiatives in the US and EU/JP markets.**Key Responsibilities:**Identifying and...
-
Account Manager
hace 5 días
San José, San José, Costa Rica Prodigious A tiempo completoCompany DescriptionPublicis Global Delivery is the talent powerhouse of Publicis Groupe, the largest global communications group.We make sure to hire, boost and develop the best people worldwide to deliver outstanding work for the most prominent clients within the Groupe.In LATAM, we are over 1,700 passionate employees that love to push boundaries and drive...
-
Account Manager
hace 2 semanas
San José, San José, Costa Rica Softwareone A tiempo completoJob Function: Sales The role:Join our sales teamWe are eager to learn more about you and explore how, by working together, we can form an exceptional team.**Account Manager****Hunter**Full time | Hybrid ModelWe are looking for a proactive and results-driven Account Manager to identify and develop new business opportunities, effectively sell solutions, and...
-
Account Manager
hace 1 semana
San José, San José, Costa Rica Softwareone A tiempo completoJob Function: Sales The role:Join our sales teamWe are eager to learn more about you and explore how, by working together, we can form an exceptional team.**Account Manager****Hunter**Full time | Hybrid ModelWe are looking for a proactive and results-driven Account Manager to identify and develop new business opportunities, effectively sell solutions, and...
-
Customer Success Account Manager
hace 6 días
San José, San José, Costa Rica Microsoft A tiempo completoAt Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, inspiring excellence, and encouraging teams and leaders to bring their best each day. As a key member of our Customer Experience and Success (CEnS) organization, you'll play a critical role in...
-
Key Account Manager Junior
hace 3 semanas
San José, San José, Costa Rica Cornershop By Uber A tiempo completoCornershop by Uber es una app de servicio de entrega a domicilio que te da tiempo libre, ya que tus pedidos de supermercados y tiendas especializadas se entregan directamente en tu puerta.Somos una empresa de rápido crecimiento que opera en Chile, Brasil, Perú, Colombia, México, Costa Rica, Estados Unidos y Canadá, y desde nuestra adquisición por Uber,...
-
Strategic Account Manager
hace 1 semana
San José, San José, Costa Rica Zm Financial Systems A tiempo completoCollaboration = InnovationOne leads to the other.At Moody's, we believe good teamwork gives us an edge.We foster a culture that thrives on diverse perspectives to overcome ever-changing market challenges.Join us and let's move the world forward together.Department**Relationship Management**We strive to be a world-class sales organization with our customers'...