Command Center Operations Manager

hace 7 días


San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completo

About the Role:

We are looking for a skilled and organized individual to join our Command Center team as an Ad Ops Command Center Associate. In this role, you will be responsible for troubleshooting technical issues, identifying feedback patterns based on pull reasons, ad categories, etc., and recommending improvement ideas. You will also work closely with the AdCx team to build and contribute towards reducing errors in Amazon Ads.

To succeed in this position, you should have highly proficient skills in industry-leading third-party ad servers like DoubleClick or Atlas and familiarity with third-party ad serving tags. Additionally, you should possess strong research skills, be able to define severity on Andon cords and Hot desk events based on impact and urgency, and be able to build executive summaries on Hot desk and critical events.



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