Software And Services Sales Operations Analyst

hace 18 horas


San José, Costa Rica Intel A tiempo completo

Join us in Portfolio Business Development (PBD), New Business Capabilities (NBC) as we look to lead the corporation in transforming businesses and the way we live by making it simple to create exciting, new products and solutions.
As a NBC Software and Services Sales Operations Analyst you will help us create, execute and transform our internal business operations processes and tools to enable emerging business models with quote to cash capabilities, licensing processes, contract negotiations, revenue, reporting, customer enablement, etc.
This role may span markets ranging from client, server, retail, automotive, industrial, banking, medical and building opportunities to name a few.
If you have operations analyst experience and an eye for detail revolving around ways to improve our SW and Services operational execution process, this may be a great fit for you.
This role will additionally focus on developing services order to cash enterprise business processes, learning and becoming an expert in the operations user interface and executing the processes needed for Intel's software and service revenue streams.
**The position's responsibilities include but are not limited to**:

- Working with Business Development and Operations, Finance, IT, Contract Management, Legal, Program Managers, Sales, Global Supply Chain and SW and Services infrastructure development teams.
- You will need to collaborate and influence Customer Business Analysts, Finance, Corporate Credit, and must be good to coordinate a virtual team.
- You will be the driving force for executing the business processes which ultimately contribute to Intel's revenue software and services business.
**Behavioral traits desired**:

- Proven track record in operational execution.
- Ease to manage through ambiguity.
- Proven detail oriented mindset.
- Advanced customer management and networking skills.
- Strong presentation and communication skills.
**Qualifications**

**Minimum**:

- Bachelor's degree in Business Administration, Finance, Supply Chain or related fields OR equivalent experience (4 years) in addition to:

- 4+ years of experience.
- 2+ Experience in order to cash process execution.
- Advanced Excel knowledge (pivot tables).
- Advanced English level.
**Preferred**
- Master's Degree in related fields.
- Experience with Finance, Planning/Supply Chain and/or revenue systems.
- Experience with Aria Systems or Zuora user interface(s).
- Experience with SAP Order to Cash.
- Data Analytics, automation or project management certifications.
**Inside this Business Group**
Intel's Sales and Marketing (SMG) organization works with global customers and partners to solve critical business problems with Intel based technology solutions.
SMG works across business units to amplify the customer voice and deliver solutions that accelerate their business.
We work across numerous industries, including retail, enterprise and government, cloud services and healthcare as examples.
The operations team focuses on forecasting, driving alignment with factory production and delivering efficiency tools and our marketing capability drives demand and localized marketing in locations around the globe.
Our sales force navigates a complex partner and customer ecosystem while shaping product roadmaps, driving value for our customers, and collaborating to harness emerging technology trends to deliver comprehensive solutions.



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