Sales Operations Manager I

hace 2 semanas


San José, Costa Rica Hashicorp A tiempo completo

**About HashiCorp**

**About the Role**

We are seeking a motivated and passionate sales operations manager to join our WW Solutions Engineering & Architecture Operations (WW SEA Ops) team within HashiCorp.
The WW SEA Ops function is a small "SWAT" team focused on high-priority strategic projects/programs for the SEA leadership team that impact the global SEA organization and the broader company as a whole.
This team will be a substantial contributor to the overall efficiency and productivity of the HashiCorp technical sales force and will ultimately contribute to top-line revenue growth and cost/risk reduction across the org.
This function will seek to bring diverse sets of individuals and teams around common solutions by unifying best practices and driving strategic initiatives across the SEA organization.
**In this role you can expect to**:

- Deep dive regularly into metrics to identify root cause issues/opportunities
- Drive and maintain core programs designed to improve SEA efficiency and productivity
- Provide data-based recommendations to support projects/programs and strategic initiatives
- Help drive consistent best practices across geographies
- Partner cross-functionally to maintain/improve tools and processes used by SEA globally

**You are**:

- Meticulous.
Your attention to detail is always spot on and you take pride in ensuring that everything you touch is accurate and thoughtfully put together.
- An excellent communicator.
You know how to create strong relationships across various departments.
- Highly organized.
You are used to juggling many competing priorities and strive to support each with equal attention to detail and quick turn-around.
- Kind.
You approach all peers, partners & vendors with kindness and consideration.
- A problem solver.
Brave in the face of challenges, you seek out alternative paths to solve issues.
- Humble.
You always reflect on what could have been better, and you learn from both successes and failures.
**You may be a good fit for our team if you have**:

- 4 years of experience in sales or business operations
- Ideal experience is in Technology Sales, Sales Operations or GTM operations
- Minimum of 2 years experience in a sales analyst capacity
- Excellent Salesforce (SFDC) skills
- System administration experience (SFDC, Vivun, Tableau) and knowledge of software release planning methodologies (agile/scrum)
- Strong Excel skills, and experience with Google Suite
- Strong communication and presentation skills
- Quantitative and qualitative problem-solving skills

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