IT Service Delivery Technician

**Knowledge/Education**: - Associates Degree in Computer Science or other technical field is required Advanced English **Job Experience**: - 2-3 years IT support experience required **Skills/Competencies**: - Provide after-hours support when required critical to the business operations - Ability to work effectively in a fast-paced team environment as...

**_ Responsibilities: _** - Owns the customer operational business relationship of mid-size to large domestic accounts. - Acts as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication. - Leads...

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products. PMI’s journey to a smoke-free future is fueled by technology. The total transformation we’re going through means that there are unique IT projects here to match all levels of...

**Job Summary** - This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role represents services within product or solution portfolio core teams, incorporating service requirements...

**Job Summary** - This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role represents services within product or solution portfolio core teams, incorporating service requirements...

**_ Responsibilities: _** - Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. - Represents services on product or solution core teams and provides service requirements into product development stages/phases,...

**Role Overview** Smarsh is seeking a Professional Services Implementation Technician to join our fast-growing Solutions Delivery team. The Professional Services Implementation Technician will coordinate customer escalations and promote exceptional customer experience (CX). Implement, maintain, and develop process runbooks and associated documentation that...

**Do you want to work in a fast-paced and exciting environment, where no two days are the same? We’re looking for a System Computer Technician who enjoys both a buzz and a challenge.** System Computer Technician - Full-time, Office based in Costa Rica_ We’re BCD Travel, one of the world’s leading corporate travel management companies with offices...

Delivery Operations Lead (DOL) This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Delivery Operations Lead (DOL) - Key...

**Job Title**: Calibration Technician II **Department**: Quality Assurance **Main Purpose of Job**: (Brief Summary) - Under laboratory coordinator’s direction, will perform technician limited duties associated with calibration and calibration area quality assurance support. Main Job Duties/Responsibilities (List most important first) - All duties listed...

Partner Service Delivery Intern (Costa Rica) This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office.Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. At HPE we believe in bold...

Operating IT services provided from centrally hosted either in the cloud or strategic Data Centres. 2. Ensure that IT Services managed by the Central IT Operations team are delivered effectively to business customers. This includes the execution of SOPs and standard best practices, management of IT Incidents, IT Changes and IT Problems in ITSM based system...

Service Desk-IT Support, quién realizará las siguientes funciones: Experiência y excelentes habilidades de resolución de problemas de hardware y software. Comprensión del sistema operativo Windows. Experiência trabajando con ServiceNow para registrar, rastrear y cerrar tickets. Experiência en la resolución de problemas de TI por teléfono/correo...

**Audio and Video End User Support Technician** The support technician will provide level 1 and level 2 end-user audio, video, and printer support for Costa Rica Shared Service Center. Document requests, incidents and user queries, and monitor solution processes. Provide basic training and operational services to end-users. **What you’ll do**: -...

**Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **Who we Want**: - ** Effective...

Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. Department Moody’s Corporation Moody’s Shared Services Finance/Procurement Role/Responsibilities Overview: The ITAM Analyst...

**Our company**: Encora is a global Software and Digital Engineering company that helps businesses overcome the Software Engineering Talent shortage and provides next-gen services such as Predictive Analysis, Artificial Intelligence & Machine Learning, IoT, Cloud, and Test Automation. We have 16 global offices and 25 innovation labs. Our Software...

**Our organization**: HP is accelerating on Services to creating outcome-based solutions for all our customer categories. Our organization (Customer Support / CSSD-WDS) delivers these services. Our team (Services Delivery Capability team) plays a key role in the design of these services with the Business Units and are responsible of developing and...

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent across the globe. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business and together we share the pride of building one of the world’s largest leaders in logistics...

**Day to day responsibilities**: - Execute project management activities for large, major or complex Hosting or Infrastructure related projects, plan and schedule related Infrastructure Delivery Management activities. - Coordinate infrastructure delivery for complex and large projects - Assist customers in a friendly and efficient manner. Provide best...