Onsite IT Service Desk Support

Service Desk-IT Support, quién realizará las siguientes funciones:Experiência y excelentes habilidades de resolución de problemas de hardware y software.Comprensión del sistema operativo Windows.Experiência trabajando con ServiceNow para registrar, rastrear y cerrar tickets.Experiência en la resolución de problemas de TI por teléfono/correo...

An Importan company is looking for an IT Support with advanced English. Provide Help Desk Support onsite for all client employees and contractors. The associate will greet all incoming users, coordinates, diagnoses, and troubleshoots incoming issues, provides support services to users with technical problems and information technology issues involving...

**Job Purpose** Coordinates diagnoses and troubleshoots incoming employee calls, incidents and service requests via service now. Provides support services to Align employees located in LATAM, US and EMEA, with technical problems and information technology issues involving but not limited to desktop, laptop or network services from local personnel or from...

**Job Description: Service Desk Manager (Service Support) for Service Desk Germany** We are looking for a passionate leader who, in their role as a Service Desk Manager Service Support (SDMS), will be responsible to ensure the standardization and global alignment of the Regional Specialists team with the Global Service Leads. You and your team of Regional...

Job Summary: The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts. The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development and the expectations and goals achievement. The SDLEAD should handle critical customers incidents, associated...

Job Summary:The Service Desk Lead (SDLEAD) main role is to coach, train, and supervise a team of Service Desk Analysts.The SDLEAD will provide the team with leadership and constant coaching to ensure best practices within the team, team development and the expectations and goals achievement.The SDLEAD should handle critical customers incidents, associated...

Experience - Minimum of 12months of Desktop support experience - The engineers should be able to understand and speak with a good level. Principal Responsibilities: - Provide comprehensive technical support services to the Client’s onsite personnel, customers and service providers. - Perform IMAC related tasks as assigned (e.g., hardware break/fix and...

Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone calls, self-service portal submissions, live chat support and manage non-critical single user escalation requests.·        Addresses and resolves reported non-major incidents and requests; logs all incidents and...

**Why Kyndryl** Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - **Responsibilities of the...

Job Summary: The Service Desk Supervisor (SDSUP) responsibility is to oversee the Service Desk resources and ensure that the end-users are receiving the appropriate assistance. The SDSUP will ensure the optimum operation of the Service Desk and Service Desk Analysts, including scheduling, performance reviews, monitoring of performance and reporting of KPIs...

**Why Kyndryl**Kyndryl is a market leader that thinks and acts like a start-up.We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Job Summary: The Service Desk QA will be responsible for objectively monitoring, scoring, and coaching agents in compliance with Service Desk Quality standards and expectations. This position is responsible for accurately recording data, analyzing data, and identifying trends, training gaps, call drivers, and effectively communicating those findings to the...

The team leader is responsible to ensure the support coverage for Express and eCS business units in the Americas region. This covers both business requirements as well as team requirements. **Responsibilities**: - Serves as a change leader; innovates and instills in his/her teams an appreciation for thinking outside of the box, questioning the status quo,...

The team leader is responsible to ensure the support coverage for Express and eCS business units in the Americas region.This covers both business requirements as well as team requirements.**Responsibilities**:- Serves as a change leader; innovates and instills in his/her teams an appreciation for thinking outside of the box, questioning the status quo, and...

Job Summary:The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service.In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge.**Responsibilities**:- Perform Incident and Request...

As First Factory’s onsite Office Manager you’ll be responsible for the general operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies, and supervising our office staff to ensure maximum productivity. You’ll also be in charge of planning and executing internal events such as...

As First Factory’s onsite Office Coordinator you’ll be responsible for the coordination of the operation of our office. Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies, planning and executing internal events such as celebrations, team buildings and onsite lunches. To be successful in this role, you will...

As First Factory's onsite Office Coordinator you'll be responsible for the coordination of the operation of our office.Duties will involve greeting visitors, answering incoming phone calls, purchasing office supplies, planning and executing internal events such as celebrations, team buildings and onsite lunches.To be successful in this role, you will need to...