Service Delivery Manager

**_ Responsibilities: _** - Owns the customer operational business relationship of mid-size to large domestic accounts. - Acts as a point of contact for operational & tactical issues of medium to high complexity, representing delivery of all services (all functions) to the customer: manages performance metrics, reporting, escalation & communication. - Leads...

**Job Summary** - This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role represents services within product or solution portfolio core teams, incorporating service requirements...

**_ Responsibilities: _** - Leads and develops product support or solution(s) planning over entire lifecycle, including conformance to pricing strategies, end-to-end service delivery and sales readiness and associated processes. - Represents services on product or solution core teams and provides service requirements into product development stages/phases,...

Role Description At HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere. CS Contractual Category is committed to driving transformation, growing the services business, meeting its  financial and operational commitments and enable revenue growth. As part of our strategy to enable growth...

Role Description At HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere. CS Contractual Category is committed to driving transformation, growing the services business, meeting its  financial and operational commitments and enable revenue growth. As part of our strategy to enable growth...

**Our organization**: HP is accelerating on Services to creating outcome-based solutions for all our customer categories. Our organization (Customer Support / CSSD-WDS) delivers these services. Our team (Services Delivery Capability team) plays a key role in the design of these services with the Business Units and are responsible of developing and...

**Join a team that is changing millions of lives.** - Transforming smiles, changing lives_ At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have...

7+ years of tax, finance or a related analytical field experience - 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience - 6+ years of creating process improvements with automation and analysis experience - 5+ years of directly managing and leading a team of 5+ members experience - 7+ years of finance or a related analytical field...

This role is responsible for supporting the development, implementation and governance of product support or solution portfolio throughout the lifecycle, ensuring alignment with pricing strategies and seamless service delivery. The role represents services within product or solution portfolio core teams, incorporating service requirements into various...

Job Description: Customer Service Manager (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than...

**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

**Req ID**: 228478 We are currently seeking a Project Manager ITIL to join our team in Heredia, Heredia (CR-H), Costa Rica (CR). - 5-7 Years’ Experience in Service Management Domain(Incident, Change & Problem) anyone as primary and should be well versed in ITIL processes and standards - Run Daily Cadence with Key Stakeholders for updates/progress on...

HP Reprovisioning Services Project Manager **Job Description**: We are currently looking for a colleague within our Customer Support and Services Delivery organization, responsible for end-to-end management of the Personal Systems reprovisioning services from the customers’ requirements collection phase up to the design, implementation, testing, delivery...

Role/Responsibilities: - Lead projects which are broad in scope, interdependent, high risk, high impact, have medium to long term implementation time frames and are cross functional. Project teams typically include onshore, offshore, internal, external and lead services resources, which are global in geographic focus - Promotes cross-functional interaction...

Develop and maintain project plans and schedules, in collaboration with development teams and other stakeholders. - Create and maintain ongoing reporting to track key performance indicators (KPIs) and provide insight to stakeholders. - Foster a culture of continuous improvement, encouraging innovation and driving positive change within the organization -...

**SERVICE MANAGEMENT SENIOR SPECIALIST**: Our team in **Heredia** currently has an opening for a **Service Management Senior Specialist** Brenntag Business Services is looking for an experienced Service Delivery Senior Specialist to be part of the Americas Team. **YOUR ROLE & RESPONSIBILITIES**: - Collaborate with Service Manager and other team leaders to...

**Technical Delivery Manager** **Responsibilities** - Act as a single point of contact for the customer for all managed service elements in scope - Participate in the customer’s steering group meetings. - Advise on and be part of the customer’s governance for HP. - Gather customers’ requirements, analyze them, and provide feedback. - Effectively...

Job Description: Customer Service Manager (Costa Rica GBS) Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals. Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. We operate more than...

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and...

Be a part of a revolutionary change! At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products. PMI’s journey to a smoke-free future is fueled by technology. The total transformation we’re going through means that there are unique IT projects here to match all levels of...