Ledger Aggregation

The Ledger Aggregation & Integrity Service Delivery Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.

Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Responsibilities**:

- Identifies and resolves problems using independent judgment.
- Implements work flow or process change and redesign, and uses a strong basic understanding of the specific function.
- Accountable for regular reporting or process administration as "owner."
- Focuses primarily on execution within defined parameters.
- Assists in the management of one or more processes, reports, procedures or products.
- Directs day-to-day work of junior level employees.

**Qualifications**:

- 2-5 years of experience in accounting management with commensurate stakeholder management experience
- Issue management experience
- Coordination with stakeholders for proper issue resolution
- Assertive communication
- Bachelor’s/University degree or equivalent experience in Business Administration, Finance and/or accounting
- Intermediate/advanced English - be able to speak fluently
- Process improvement is a plus
- Customer service trainings is desired

The Service Delivery Ledgers Aggregation and Integrity analyst must review and follow up on a timely and accurate manner with the business partners on the issue resolution and communicate it accordingly to wide audience/ impacted users identified for a better customer experience.
- **Job Family Group**:
Finance
- **Job Family**:
Financial Accounting
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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