Customer Service Advisor

Job OverviewAt Tek Experts, we're transforming the tech landscape globally by delivering specialized solutions to our clients. Our mission is to empower customers and partners in a mobile-first, cloud-first world.The role of Customer Service and Escalation Manager involves handling escalated customer/partner issues and complex support scenarios. You'll...

Seeking a seasoned professional to excel as a Customer Service & Escalation Manager at Tek Experts, a pioneering tech services company.Role OverviewWe are looking for an exceptional individual to join our global team as a Customer Service & Escalation Manager. In this pivotal role, you will be the primary point of contact for moderate to highly complex...

Global Water Solutions is looking for an **Institutional Sales Manager **to join our committed sales force with a focus on our multi-Function taps and associated range of products. GWS is one of the world’s largest pressure tank and water enhancement product manufacturers. Since its founding, GWS has been focused on improving people’s lives by supplying...

We are seeking a skilled Customer Service Representative to join our team at Bill Gosling Outsourcing in Heredia, Costa Rica. As a Collections Agent, you will be responsible for contacting customers who are late on their bills to arrange payments and understand the reason for their delay. Your goal will be to resolve customer issues in a timely and...

At Bill Gosling Outsourcing, we're growing with new and exciting opportunities. We're looking for skilled Customer Service Representatives to join our team in Heredia, Costa Rica.Job SummaryWe're seeking experienced professionals to handle outbound calls with customers who are 1 to 5 months late on their bills. Your primary goal will be to arrange payments...

About the RoleAs a Customer Service and Escalation Resolution Specialist at Tek Experts, you will play a pivotal role in delivering exceptional customer experiences by resolving complex technical challenges and driving end-to-end problem resolution.Key ResponsibilitiesSome of your key responsibilities will include:Acting as a primary contact for moderate to...

Overview Tek Experts is a tech services and support company focused on delivering specialized and unique solutions for clients. Tek Experts is part of TeKnowledge – where innovation meets purpose. We’re transforming the tech landscape globally, delivering advanced technology services, cybersecurity expertise, and unmatched technical skilling,...

At Tek Experts, we're on a mission to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world. Our charter is to build a people and process capability that enables our sales and delivery teams to execute with confidence and achieve more for our customers.We are seeking a highly motivated individual to...

We are still growing and expanding our team in Heredia, Costa Rica.About the RoleAs a Customer Service Representative at Bill Gosling Outsourcing, you will be responsible for calling customers who are late on their bills to discuss payment arrangements. Your primary goal will be to resolve customer issues in a timely and professional manner.The ideal...

The Position What you will be working on    Provide 1st level support from a wide range of services including travel and expense, procurement and IT services, to internal and external customers and patients. Handle Incidents & Requests Received via Multiple Communication Channels and coordinate the End-to-End Ticket Lifecycle by following the...

In a help desk/call center environment, serves as the single, initial point of contact for end users. Logs all relevant incident and service request details. Provides first line investigation and diagnosis. Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate. The primary objective of this role is to...

Varsity Tutors, a Nerdy company, is looking for international Customer Retention Specialists based in Costa Rica to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile learning...

**Overview**: Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile...

This position acts as the first point of contact for HR inquiries, identifying and delivering solutions to employees and People Leaders. This role executes processes, delivers services, and conducts the day-to-day operations in their assigned function/service area team. This position is empowered to support and perform transactional activities required to...

This position acts as the first point of contact for HR inquiries, identifying and delivering solutions to employees and People Leaders. This role executes processes, delivers services, and conducts the day-to-day operations in their assigned function/service area team. This role is empowered to support and perform transactional activities required to enable...

**#ChangeMakers** **Ready to make an impact?** We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to...

Job Id: 9105- City: Costa Rica, Cartago, Costa Rica- Department: SCM- Function: SCM- Employee Type: Permanent Full Time- Seniority Level: ExecutiveDescription: The occupant of this position will be responsible for maintaining what is necessary to comply with the Quality certification, supervision of the inspectors. The occupant of this position will have the...

**PRODUCTION COORDINATOR**: - Job Id: 9105- City: Costa Rica, Cartago, Costa Rica- Department: SCM- Function: SCM- Employee Type: Permanent Full Time- Seniority Level: Executive- Description: The occupant of this position will be responsible for maintaining what is necessary to comply with the Quality certification, supervision of the inspectors. The...

The Position Responsible for leading the respective Learning team and performing all people leadership related activities in line with Roche People Practices. Managing respective Learning business strategies processes and tools, ensuring KPIs are met on team and individual level, and regular operations reviews are held internally and externally with...

Overview We’re looking for a Fintech Analyst team member to serve as first point of contact for customer queries and issues. You will gather information from our technical teams and communicate findings and resolutions directly to the customer via phone, email, and chat. This role shares knowledge and collaboration with colleagues to continuously...