Global Service Desk Analyst

Provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices. **Key Responsibilities**: - Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes) - Perform daily support (moves, adds, changes, etc.) for desktops,...

Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. For more than 60 years, we have established a remarkable track record around that innovation: Work that enables clinicians around the world to enhance and save lives. We are experiencing massive...

**Desktop Support L1****Minimum Experience 1-3 Years of Field Services Technician****As an Onsite Support Technician, experience in service delivery and End user hardware and software Configuration troubleshooting providing quality services to the end users which includes the following key roles and responsibilities, but not limited to**:**Provide customer...

Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders. **Key Responsibilities**: - Leads efforts to reengineer and optimize business processes and systems by assessing business needs and...

Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders. **Key Responsibilities**: - Leads efforts to reengineer and optimize business processes and systems by assessing business needs and...

Innovation starts from the heart. At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives. At the core of this commitment is our investment in cutting-edge information technology. This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize...

In a help desk/call center environment, serves as the single, initial point of contact for end users.Logs all relevant incident and service request details.Provides first line investigation and diagnosis.Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate.The primary objective of this role is to restore...

**Key Responsibilities**: - Develop region-specific native language course material and communications (training material, web-based training, videos) - Deliver one-on-one and custom training in region-specific native language - Provide support and training - Serve as regional Focal/VoC to ensure consistent global training - Work with the SMEs in regard to...

Nos encontramos en la búsqueda de un profesional del área de IT con amplia experiência en: Coordinación con el administrador de migración del sitio local (cuando corresponda) para conectar nuevos clientes de ADM a la red de ADM y conectarlos con el dominio de ADM Programe la migración del cliente en los sitios del alcance y proporcione nuevas PC/LT a...

Nos encontramos en la búsqueda de un profesional del área de IT con amplia experiência en:Coordinación con el administrador de migración del sitio local (cuando corresponda) para conectar nuevos clientes de ADM a la red de ADM y conectarlos con el dominio de ADMPrograme la migración del cliente en los sitios del alcance y proporcione nuevas PC/LT a los...

Leads the strategy and operations of our Costa Rica Business Service Center (BSC), ensuring the delivery of high-quality, customer-centric services, to optimize Edwards' innovation strategy, employee engagement and patient focused culture. **How you'll make an impact**: - Local leadership and business support: - Develop and directs the strategy for the...

In a help desk/call center environment, serves as the single, initial point of contact for end users.Logs all relevant incident and service request details.Provides first line investigation and diagnosis.Resolves those incidents and service requests within the IT Support skill set and escalates as appropriate.The primary objective of this role is to restore...

Conduct analysis to establish competitive compensation program development and provide compensation guidance to HR, other departments and business leadership to accomplish objectives **Key Responsibilities**: - Perform moderately complex analysis (e.g., incumbent analysis) and provide recommendations to stakeholders - Create job profiles and evaluate...

Años de experiência: 5 años de experiência como Supervisor en el área de Customer Service.- Bachiller universitario: Completado.Cualquier carrera afín a la vacante.- Nível de Inglés: Avanzado- Modalidad: Presencial- Horario: 8am - 5:30pmTipo de puesto: Tiempo completo, PermanenteSalario: Hasta ¢2,000,000.00 al mes

Customer Service RepresentativePosicion HIBRIDA (3 dias oficina-2 dias desde casa).Oficina queda ubicada en Cartago.Lunes a viernes de 8am a 5:30pmContrato Indefinido**Requisitos**:Inglés avanzado.Tecnico Medio en informatica.Título de bachillerato.Experiência en Soporte tecnico.Previa experiência en call center.**Job Types**: Full-time, TemporaryPay:...

Plan the procurement of the material required to support Customer Demand and New Product introduction, and develop and execute the business unit production schedule. **Key Responsibilities**: - Planner Develop and schedule the Manufacturing Production Plan from the Master Production Schedule requirements with increased complexity and volume and with...

**Intern - (Analyst, Business System) Job**: Remote Eligible: Hybrid Onsite Locations(s): Alajuela, CR Additional Locations: N/A **Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by...

**Key Responsibilities**: - Be a Subject Matter Expert (SME) in business processes in the area of responsibility (Manufacturing and QA). Lead efforts to reengineer and optimize business processes and systems. - Lead, identify, design and implement information systems to meet business process requirements. Demonstrate a strong bias to configure commercially...

Provide on-site IT related Hardware support to assist in the installation, integration and maintenance of computing devices.**Key Responsibilities**:- Define Lifecycle upgrade requirements and other IT project support needs involving IT Technicians/Technologists- Troubleshoot and repair hardware and/or software for desktops, laptops, peripheral equipment and...

**Responsibilities**: Help develop a risk-based cyber security program which meets regulatory requirements and aligns with industry leading information security practices. Develop policy, standards and processes to protect company information and technology assets based on risk profile including but not limited to vendor risk management. Perform...