Customer Retention Specialist

**Overview**: Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile...

Overview:Varsity Tutors, a leading provider of personalized learning solutions, is seeking highly skilled Senior Customer Retention Specialists to join its team in Costa Rica. Our innovative online and mobile learning platforms connect students and professionals worldwide with expert instruction, empowering them to achieve their goals.Senior Customer...

**Overview**: Varsity Tutors, a Nerdy company, is looking for international Senior Retention Specialists based in Costa Rica to join our team! Varsity Tutors is transforming how people learn with new and innovative technology, and offers a full suite of learning products that are personalized to the needs of every learner. Our award-winning online and mobile...

About Varsity TutorsVarsity Tutors is a pioneering education company that's revolutionizing the way people learn. With innovative technology and personalized learning products, we connect students and professionals from around the world with expert instruction.Senior Customer Retention Specialist RoleThis is a full-time remote position based in Costa Rica,...

We are seeking a visionary Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving customer satisfaction and significant revenue growth.Core Responsibilities:Lead Daily Operations: Guide the sales team in their daily tasks, ensuring they have the necessary...

About the RoleAs a Customer Service and Escalation Resolution Specialist at Tek Experts, you will play a pivotal role in delivering exceptional customer experiences by resolving complex technical challenges and driving end-to-end problem resolution.Key ResponsibilitiesSome of your key responsibilities will include:Acting as a primary contact for moderate to...

The Position As a member of the Global Digital Hub Team, you will work to ensure fulfillment of the Global Digital Hub long term outcomes and strategy as well as excellent delivery of our various digital operations priorities. You are responsible for supporting and executing different initiatives, you work with relevant stakeholders on how to further...

The Position What you will be working on    Provide 1st level support from a wide range of services including travel and expense, procurement and IT services, to internal and external customers and patients. Handle Incidents & Requests Received via Multiple Communication Channels and coordinate the End-to-End Ticket Lifecycle by following the...

Job OverviewWe're seeking a skilled Dynamics technical support specialist to provide top-notch support for our clients on complex software issues. The ideal candidate will possess excellent communication skills and a deep understanding of Microsoft Dynamics solutions.Key Responsibilities:Diagnose and troubleshoot customer issues via phone, email, and remote...

At Tek Experts, we're on a mission to empower our customers and partners as they realize their fullest potential in a mobile-first, cloud-first world. Our charter is to build a people and process capability that enables our sales and delivery teams to execute with confidence and achieve more for our customers.We are seeking a highly motivated individual to...

Customer Support Specialist Role As a key member of our team at Tek Experts, you will be responsible for delivering exceptional customer experiences with Microsoft. This role involves owning, troubleshooting, and solving customer technical issues, utilizing collaboration, troubleshooting best practices, and transparency within and across teams. Your ability...

The Position We are looking for you to join Roche and our Roche Services & Solutions Team. Roche is a global healthcare company offering exceptional career paths and great benefits for fresh graduates and outstanding professionals. We are continuously expanding, looking for new talents to join our transforming Services & Solutions Center. ...

Job OverviewWe are seeking a skilled Azure Technical Support Engineer to join our team at Tek Experts. As a customer-oriented professional, you will work with customers to resolve complex software issues, collaborate with colleagues to improve processes, and deliver exceptional customer service. This role requires you to take escalated cases and provide...

Job Title: Azure Technical Support EngineerWe're seeking a skilled Azure Technical Support Engineer to join our team at Tek Experts. As a key member of our Azure Platform Technical Support (APTS) team, you will provide world-class technical support to Microsoft commercial and enterprise clients, focusing on the Azure cloud infrastructure.Key...

About Tek ExpertsWe're a tech services and support company focused on delivering specialized solutions for clients. Our team of problem solvers, engagers, and creative thinkers strive to help our customers succeed.Job DescriptionThis role will be responsible for the customer support experience with Microsoft Azure.You will own, troubleshoot, and solve...

The Position Responsible for leading the respective Learning team and performing all people leadership related activities in line with Roche People Practices. Managing respective Learning business strategies processes and tools, ensuring KPIs are met on team and individual level, and regular operations reviews are held internally and externally with...

We are expanding our team at Bill Gosling Outsourcing in Heredia, Costa Rica. Our company is looking for a Soft Collections Agent to work with us.About the Role:The ideal candidate will have excellent communication skills and be able to effectively negotiate payment terms and arrangements with customers who are 1 to 5 months late on their bills. They will...