Technical Support Agent L1

**Requirements**: - **Fluent in English. High Proficiency level (must).**: - **CCNA modules completed.**: - **Knowledge of Cisco OS, network management and monitoring (must).**: - **Knowledge of routing and switching.**: - **Experience with LAN and WAN.**: - Knowledge in Cisco Collaboration technologies (IP phone). - Knowledge of monitoring tools such...

Job Role OverviewAt Smith+Nephew, we're dedicated to designing and manufacturing technology that empowers individuals to reach their full potential. As a Technical Support Specialist, you'll be an integral part of our team, ensuring the maximum uptime and efficient resolution of end-user issues.Key ResponsibilitiesSupport and analyze desktop hardware and...

About the Service Desk Agent RoleWe are seeking a skilled Service Desk Agent to join our team at Pixmob. As a Service Desk Agent, you will play a vital role in providing technical support and assistance to our employees.Key ResponsibilitiesProvide day-to-day technical support and assistance to employees.Monitor and respond to incoming tickets and...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

Job SummaryWe are seeking a skilled Technical Support Center Agent to join our team at Experian. As a key member of our Technical Support Center, you will provide exceptional support to our clients, troubleshooting complex technical issues and ensuring seamless interactions.Key ResponsibilitiesDiagnose and resolve technical issues via phone, email, and other...

Job Opportunity: Health Tech Agent (French & English)We are seeking a detail-oriented and tech-savvy individual to fill the role of a Health Tech Agent. As a member of our team, you will be responsible for providing exceptional technical support to our valued customers in the medical field.**Key Responsibilities:**• Ensure accurate documentation of all...

The agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics. Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette. **Responsibilities**: - Provide guidance and information for product...

Overview: We’re seeking a customer-oriented, multilingual Tech Support Engineer 2 - Portuguese to work on behalf of our client to resolve difficult customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. **Driving exceptional outcomes with...

This position is responsible for overseeing the ServiceNow ticket queue at all locations and providing L1 support on these tickets and escalating the tickets to their appropriate resolution group. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Should have good knowledge of working on preparing assets for new joiners - Decision making skills in respect of...

Overview: We’re seeking a customer-oriented Azure Tech Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or...

As a Technical Support Agent, you will be the key to ensuring the smooth operation of our organization's computer systems and infrastructure. Your primary responsibility will be to provide technical assistance and support to end-users, serving as the first point of contact for any IT-related issues or inquiries.• Collaborate with a team of IT...

Job Responsibilities:As a Helpdesk Agent, you will provide exceptional customer service to internal stakeholders, responding to technical issues and service requests in a timely and professional manner. Your duties will include evaluating and resolving trouble tickets, managing facilities tickets, and maintaining accurate records of service requests and...

**Product Support Engineer**: Travelopia is headquartered in the UK and is one of the world’s leading specialist travel groups providing customers with unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailormade luxury holidays, yacht, and river boat charter holidays, educational and sporting based...

About the Company: We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a...

Job SummaryAmazon Support Services Costa Rica Srl seeks a highly skilled and proactive Technical Support Specialist to join our BSX Support Engineering team. As a key member of our team, you will provide expert support engineering and troubleshooting services, addressing issues related to book shopping experience.Key ResponsibilitiesCollaborate closely with...

Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...

TD ATA Central Automation Operations team is looking for an Operations Support Technician. This individual will have the opportunity to learn a variety of technical and manufacturing skills, from operations to computing equipment repair and troubleshooting, in a demanding and challenging production environment. In this position you will be providing...

Job Title: Service Desk AgentFujitsu is seeking a highly skilled and customer-focused Service Desk Agent to join our team. As a Service Desk Agent, you will be the primary point of contact for customers, providing timely and effective support for their technical issues.Key Responsibilities:Provide exceptional customer service, responding to customer...

Are you passionate about customer advocacy and technical support? We are looking for a **Health-Tech Agent **to join our team and work directly with customers to provide outstanding technical assistance and product support. Help us ensure our customers have the best experience possible! **Competencies**: Comunication Skills, Customer Advocacy, Tech Savvy,...

Job Opportunity: Health Tech Agent (French & English) Are you passionate about technology and helping others? Join our team as a Health Tech Agent and become a vital part of our mission to provide exceptional technical support to our valued customers in the medical field! **Responsibilities**: - Ensure accurate documentation of all customer interactions...