Technical Support Agent L1

**Requirements**: - **Fluent in English. High Proficiency level (must).**: - **CCNA modules completed.**: - **Knowledge of Cisco OS, network management and monitoring (must).**: - **Knowledge of routing and switching.**: - **Experience with LAN and WAN.**: - Knowledge in Cisco Collaboration technologies (IP phone). - Knowledge of monitoring tools such...

Overview: We’re seeking a customer-oriented Technical Support Engineer Level 2 to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers...

As an IT Help Desk Agent, your primary responsibility is to provide technical assistance and support to end-users within the organization. You will be the first point of contact for any IT-related issues or inquiries and will play a crucial role in ensuring the smooth operation of computer systems, software, hardware, and network infrastructure. Joining our...

**Responsibilities**: - Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems...

The agent must provide excellent support service on every single contact following client processes and policies most politely and professionally accomplishing the LOB metrics. Also, the agent must be able to provide prompt answers, solve problems and have communication etiquette. **Responsibilities**: - Provide guidance and information for product...

Job Description: Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful. You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner’s business objectives. The individual will work to ensure...

Requisitos: High School diploma or equivalent Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration (Desired), Networking. - Basic Knowledge on Programming (On any or all of the following languages: PHP, Perl, Java) Advanced Troubleshooting skills in a multi-user high pressure environment Experience with...

Overview: We’re seeking a customer-oriented, multilingual Tech Support Engineer 2 - Portuguese to work on behalf of our client to resolve difficult customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. **Driving exceptional outcomes with...

**_ Job Description:_** - Provides level 1 technical support to users for moderately complex computer-related technical problems. - Troubleshooting Hardware / Networking/ Operating systems/Applications and other related technical queries/issues. - Logs and tracks inquiries using an incident management database and maintains history records and related...

**Technical Solutions Rep ENG-SPA** **Description of the role** **Responsibilities**: - Technical Solutions Representative successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve...

Travelopia is a leading global travel group providing customers with unique experiences across 30 countries worldwide. As a Product Support Engineer, you will play a crucial role in delivering exceptional support experiences to our customers.The company prides itself on being travel authorities, owning the way when it comes to providing outstanding travel...

Overview: We’re seeking a customer-oriented Azure Tech Support Engineer to work on behalf of our client to resolve complex customer cases. You will work with customers to resolve software issues, collaborate with colleagues to continuously improve, and deliver exceptional customer service. This role is expected to take cases escalated by customers and/or...

Job Responsibilities:As a Helpdesk Agent, you will provide exceptional customer service to internal stakeholders, responding to technical issues and service requests in a timely and professional manner. Your duties will include evaluating and resolving trouble tickets, managing facilities tickets, and maintaining accurate records of service requests and...

**Objective**: To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering world-class customer support via phone or mail. **Hard skills**: - Fluent in verbal and written English and Portuguese, High Proficiency level (85 %>). (Must) - PC building completed or Technical support knowledge,...

**_Responsibilities: - ** - Working independently while using standard protocol when needed to respond to customer issues. Moderate judgment is used to supplement the outlined process. - See description above successfully resolve moderate to more difficult technical issues (related to hardware and software) from incoming customer contacts and proactive...

Overview: **A career in tech. Work with the biggest and best names in technology.** We are looking for teammates who want to be part of the tech movement. People who want to progress their career now and gain experience for tomorrow. We celebrate diversity in every way. In fact, it’s the reason we’ve grown so fast. If you like being part of a global...

**Product Support Engineer**: Travelopia is headquartered in the UK and is one of the world’s leading specialist travel groups providing customers with unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailormade luxury holidays, yacht, and river boat charter holidays, educational and sporting based...

TD ATA Central Automation Operations team is looking for an Operations Support Technician. This individual will have the opportunity to learn a variety of technical and manufacturing skills, from operations to computing equipment repair and troubleshooting, in a demanding and challenging production environment. In this position you will be providing...

About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Amazon Support Services Costa Rica Srl. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting services to clients...

Company Overview: Northwind Technical Services is a leading provider of innovative solutions in automation and technical services.Estimated Salary Range: $80,000 - $120,000 per annumJob Description: As a Technical Systems Specialist at Northwind Technical Services, you will play a vital role in ensuring the safety, financial, and technical success of our...