L1 Operations Support Technician

hace 2 días


San José, Costa Rica INTEL A tiempo completo

TD ATA Central Automation Operations team is looking for an Operations Support Technician. This individual will have the opportunity to learn a variety of technical and manufacturing skills, from operations to computing equipment repair and troubleshooting, in a demanding and challenging production environment. In this position you will be providing first-line support for factory Automation issues for all TD factories in Chandler Arizona, and Hillsboro Oregon.

**Your responsibilities will include but not limited to**:

- Providing necessary support to integrate and test computer environment systems. Helps the team to drive operational improvements and publishes reports on Key Performance Indicators (Service targets, Customer satisfaction, etc.).
- Collaborates and interacts with end users, Factory Business partners, L3 Developers, and other members of the support teams to ensure best support practices are implemented.
- Supports investigations and resolves production issues, configures, and codes simple data fixes, and performs other operational tasks.

**Multiple shift schedules available.**
- Shift hours include Compressed Work Week (CWW) or Modified Shift 1 (four 10 hour shifts).
- Shift hours will align with existing Oregon (PST Time Zone) shift schedules.
- Effectively communicate (written and verbal) with team members, customers, stakeholders.
- Willingness to work in a dynamic environment.
- Analytics and problem-solving skills to communicate complex data in a simple, actionable way.
- Proactive mindset, willing to handle ambiguity and manage crisis situations in a complex, fast-paced, results oriented environment.

**Qualifications**:
Experience listed below would be obtained through a combination of your schoolwork/classes/research and/or relevant previous job and/or internship experiences.

**Minimum qualifications,**

You must possess the below minimum qualifications to be initially considered for this position:

- 6+ months of experience in Technical Service Desk, including Ticketing, data management, etc.
- Advanced English Level.

**Preferred qualifications,**
- 2+ years of experience in manufacturing or automation systems.
- 3+ years of equivalent military training in Mechanics Electronics / Avionics / Automotive Mechanics / Maintenance / EOD / Equipment / Repairers / Systems / Technician / Sonar Training or Construction related trades.

**Inside this Business Group**:
As the world's largest chip manufacturer, Intel strives to make every facet of semiconductor manufacturing state-of-the-art - from semiconductor process development and manufacturing, through yield improvement to packaging, final test and optimization, and world class Supply Chain and facilities support. Employees in the Technology Development and Manufacturing Group are part of a worldwide network of design, development, manufacturing, and assembly/test facilities, all focused on utilizing the power of Moore’s Law to bring smart, connected devices to every person on Earth.

**Posting Statement**:
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

**Benefits**:
We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock, bonuses, as well as, benefit programs which include health, retirement, and vacation. Find more information about all of our Amazing Benefits here.

**Working Model**:
This role will require an on-site presence.

JobType

On-site Required



  • San José, Costa Rica Intel A tiempo completo

    TD ATA Central Automation Operations team is looking for an Operations Support Technician.This individual will have the opportunity to learn a variety of technical and manufacturing skills, from operations to computing equipment repair and troubleshooting, in a demanding and challenging production environment.In this position you will be providing first-line...


  • San José, Costa Rica Crg Solutions A tiempo completo

    Descripción de puesto de trabajo:**El Ingeniero Soporte Nível 1 (L1**_)_** **se encarga de revisar y resolver incidencias que presentan los clientes.Este experto desempeña un rol front-end y tiene experiência con servidores, redes y tecnologías de la información.**Este profesional opera, monitorea y soluciona las incidencias de los sistemas de redes y...


  • San José, Costa Rica Western Union A tiempo completo

    **Technical Support Technician - Santa Ana, Costa Rica**Are you confident in your ability to help and educate those with Computer and IT issues?Are you ready to be a part of a global team, working for a dynamic company in an attractive sector?Join Western Union as Technical Support Technician.**Motivated by our values: purpose driven, globally minded, and...


  • San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the “Apply” button to get started! Bill Gosling Outsourcing is currently looking for a Desktop Support Technician to add to our Team.- We are still growing with new and exciting...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    **Job Summary**: The Technical Support Technician is responsible for OEM equipment repair; this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance...


  • San José, Costa Rica Td Synnex A tiempo completo

    **Overview**:The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure.This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...


  • San José, Costa Rica TD SYNNEX A tiempo completo

    **Overview**: The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...


  • San José, Costa Rica Td Synnex A tiempo completo

    **Job Summary**:The Technical Support Technician is responsible for OEM equipment repair; this includes 24x7 technical support of client enterprise server and network infrastructure.This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...


  • San José, Costa Rica Td Synnex A tiempo completo

    **Overview**:The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure.This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...


  • San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight...

  • Manufacturing Technician

    hace 1 semana


    San José, Costa Rica Intel A tiempo completo

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training.Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization.Responsible for running lots in a qualitative way.Also, responsible for preventive maintenance, troubleshooting,...


  • San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    **MAKING LIVES BETTER, ONE CONNECTION AT A TIME** For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. We strive to create a fun, diverse,...


  • San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    **MAKING LIVES BETTER, ONE CONNECTION AT A TIME** For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing. We strive to create a fun, diverse,...


  • San José, Costa Rica Syniverse A tiempo completo

    Syniverse is the world's most connected company.Whether we're developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward.Which is why we work with some of the world's most recognized brands.Eight of the top...


  • San José, Costa Rica Bill Gosling Outsourcing A tiempo completo

    **MAKING LIVES BETTER, ONE CONNECTION AT A TIME**For over 60 years, Bill Gosling Outsourcing has been providing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.We strive to create a fun, diverse,...

  • Engineering Technician

    hace 2 días


    San José, Costa Rica Intel A tiempo completo

    Intel's presence in Costa Rica has supported the growth of the country and catalyzed Foreign Direct Investment. Today we invite you to join the team and begin your career as an Engineering Technician. Defect Metrology Process Specialist Technicians perform functions associated with production reject validation from all areas of manufacturing process at...

  • Engineering Technician

    hace 10 horas


    San José, Costa Rica Intel A tiempo completo

    Intel's presence in Costa Rica has supported the growth of the country and catalyzed Foreign Direct Investment.Today we invite you to join the team and begin your career as an Engineering Technician.Defect Metrology Process Specialist Technicians perform functions associated with production reject validation from all areas of manufacturing process at Final...


  • San José, Costa Rica ClearSource A tiempo completo

    Trade your job for a career at ClearSource! Have you always had a knack for taking things apart and putting them back together? Do you like the idea of helping people with their technical questions? Think of yourself as the key to helping people achieve their ultimate grilling experience. We at ClearSource, strive to find employees who put the customer...


  • San José, Costa Rica Intel A tiempo completo

    Manufacturing Technicians perform functions associated with all wafer production including operations, equipments, process and training.Collects and evaluates operating data to conduct online equipment adjustment and ensure process optimization.Responsible for running lots in a qualitative way.Also, responsible for preventive maintenance, troubleshooting,...


  • San José, Costa Rica L. L. Bean A tiempo completo

    We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside.Come join us.Because on the inside we're all outsiders.And if it's outside, we're all in.**Job Description**:This is a permanent position with a flexible schedule.May work on weekends as part of the 5 days shiftPosition Purpose: Provide solid...