Support Technician
hace 4 días
The Straumann Group is looking for a Support Technician to provide top-notch technical assistance to customers, resolve complex issues, and contribute to the development of innovative solutions.
Main Accountabilities:
- Monitor SAP ServiceCloud tickets to ensure acceptable resolution times and proper escalation urgency
- Submit complete, accurate, and timely product complaints to the internal Regulatory Department
- Demonstrate excellent customer service skills and deliver an acceptable call-to-resolution ratio
- Travel less than 5% domestically and internationally
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Implementation Support Technician
hace 5 días
San Francisco, Heredia, Costa Rica Smarsh A tiempo completoJob SummarySmarsh is looking for an Implementation Support Technician to join our Solutions Delivery team.This role involves providing technical support to customers, including coordinating escalations, implementing process runbooks, and maintaining associated documentation.You will work closely with the Client Services leadership team and other departments...
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Calibration Technician Ii
hace 1 semana
San Francisco, Heredia, Costa Rica Viant Medical A tiempo completo**Job Title**: Calibration Technician II**Department**: Quality Assurance**Main Purpose of Job**: (Brief Summary)- Under laboratory coordinator's direction, will perform technician limited duties associated with calibration and calibration area quality assurance support.Main Job Duties/Responsibilities (List most important first)- All duties listed for...
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San Francisco, Heredia, Costa Rica Grupo Stt A tiempo completoGrupo Stt is a leading US-based technology company that manufactures and markets hardware and software products. We are seeking a skilled Printer and Computer Technical Support Technician to join our team.The ideal candidate will have experience in technical support roles, with excellent analytical and technical skills. They should be able to work...
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End User Support Technician
hace 1 semana
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.Provide Level 1 and Level 2 end-user software and hardware support for Costa Rica Shared Service Center.Document requests, incidents and user...
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Support Technician For E-Delivery Services
hace 2 semanas
San Francisco, Heredia, Costa Rica Hewlett Packard Enterprise A tiempo completoSupport Technician for E-delivery ServicesThis role has been designated as 'Edge', which means you will primarily work outside of an HPE office.Global Operations prioritizes putting customers and partners first by developing the workforce of the future.This involves strategic, inclusive, and collaborative working culture.At our core, we strive to uphold...
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IT Hardware and Software Technician
hace 5 días
San Francisco, Heredia, Costa Rica Teceze Ltd A tiempo completo**Job Overview:**We are seeking an experienced IT Hardware and Software Technician to join our team at Teceze Ltd. As a key member of our IT department, you will be responsible for providing technical support for our clients and ensuring that all systems meet the required standards.Your key responsibilities will include:Providing technical support for...
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Global IT Infrastructure Support Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Global Services Business A tiempo completoJob Overview:We are seeking a skilled and dedicated IT Support Technician to join our Global Services Business team. As an IT Support Technician, you will be responsible for providing top-notch technical support to our clients, ensuring their IT systems run smoothly and efficiently.Key Responsibilities:- Provide timely and effective technical support to...
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Technical Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Equifax A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Equifax. As a Technical Support Specialist, you will be responsible for providing top-notch support to our end-users, ensuring they have the best possible experience with our technology.Key Responsibilities:Provide level one technical support for computer hardware...
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Sample Room Engineering Technician
hace 1 semana
San Francisco, Heredia, Costa Rica Atl Technology Costa Rica A tiempo completo**Sample Room Engineering Technician**As our Sample Room Engineering Technician you manage the CR Sample Room queue, assigning priorities and commit dates for the sample requests.**What you will be doing**:- Supports prototypes creation using 3D Printing, assembling, machining, soldering and any other necessary manufacturing step.- Keeps the order and...
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Customer Experience Improvement Analyst
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob SummaryWe are looking for a skilled Quality Assurance Technician to join our team at Amzn Support Srvcs Costa Rica. As a Quality Assurance Technician, you will play a crucial role in ensuring the delivery of high-quality products and services.Responsibilities:Design and execute manual and automated test cases.Identify and document defects, working...
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Technician Iii, Line Maint
hace 2 semanas
San Francisco, Heredia, Costa Rica Boston Scientific Corporation A tiempo completo**Technician III, Line Maint**:- Remote Eligible: Onsite- Onsite Location(s): Heredia, CR**Additional Locations**: Costa Rica-Heredia**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance**At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and...
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Bilingual Hardware Technician Iii
hace 2 semanas
San Francisco, Heredia, Costa Rica Sgf Global A tiempo completoHardware Sr.Technician100% onsiteLong term, extensions quarterly.**Job Description**:You will be part of a technical team chartered to maintain Data Center Fleet & Scale team Xeon Server Hardware platforms located in the Data Center and Artificial Intelligence Laboratory our site.This role is critical to support, assemble, disassemble, and maintain top...
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End User Support Technician
hace 1 semana
San Francisco, Heredia, Costa Rica Equifax A tiempo completo**In this role, you will be able to provide remote technical support to the organization's internal associates for their Windows and Mac laptops, printers, mobile phones, and other devices****What you'll do**:- **Provide support from 10:00 pm to 5 am, Sunday to Thursday (no transportation is available for this shift)**- Taking inbound calls from customers,...
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End User Support Technician
hace 1 semana
San Francisco, Heredia, Costa Rica Equifax A tiempo completoEquifax is where you can power your possible.If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from youIn this role, you will be able to provide remote technical support to the organization's internal associates for their Windows and Mac laptops,...
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Test Automation Engineer
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoAbout the JobThis is an exciting opportunity to join our quality assurance team at Amzn Support Srvcs Costa Rica as a Quality Assurance Technician. In this role, you will be responsible for delivering high-quality results and driving process improvements.Responsibilities:Develop and execute comprehensive test plans to ensure product quality.Analyze and...
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Quality Control Technician
hace 2 semanas
San Francisco, Heredia, Costa Rica Huber+Suhner A tiempo completoAt HUBER+SUHNER, we design and create essential components that transport power and data through networks.This is how our employees around the globe contribute to a world where people get and stay connected.**Quality Control Technician**:**Heredia** | **Full-Time** | **Unlimited*****Your tasks**:- Perform AS9102 or equivalent FAIRs for customers- Ensure all...
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Quality Assurance Specialist
hace 5 días
San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoThe RoleWe are seeking a highly motivated Quality Assurance Technician to join our team at Amzn Support Srvcs Costa Rica. As a key member of our quality assurance team, you will be responsible for ensuring the highest level of quality in our products and services.Key Responsibilities:Write and maintain black box test cases.Find patterns in bugs and drive...
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Senior Help Desk Technician
hace 2 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for.In addition, for the last five years we've been named in the 100 "World's Most...
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Associate Product Development Technician
hace 2 semanas
San Francisco, Heredia, Costa Rica Stryker A tiempo completo**Why engineering at Stryker?****:At Stryker we are dedicated to improving lives, with a passion for researching and developing new medical device products.As an engineer at Stryker, you will be proud of the work that you will be doing, using cutting-edge technologies to make healthcare better.Here, you will work in a supportive culture with other incredibly...
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Corporate Technology Support Specialist
hace 6 días
San Francisco, Heredia, Costa Rica Bcd Travel Corporate A tiempo completoAt BCD Travel Corporate, we're looking for a skilled System Computer Technician to join our team. This role offers the chance to work in a dynamic and fast-paced environment where every day brings new challenges and opportunities to grow.You'll be responsible for:Distributing and maintaining laptop and desktop computers across our corporate business...