Corporate Technology Support Specialist

hace 3 días


San Francisco, Heredia, Costa Rica Bcd Travel Corporate A tiempo completo

At BCD Travel Corporate, we're looking for a skilled System Computer Technician to join our team. This role offers the chance to work in a dynamic and fast-paced environment where every day brings new challenges and opportunities to grow.

You'll be responsible for:

  • Distributing and maintaining laptop and desktop computers across our corporate business setting
  • Performing system installations, upgrades, and repairs, as well as troubleshooting and resolving complex computer issues
  • Supporting the Enterprise IT Organization by ensuring smooth operation of regular business activities, projects, and tasks

To succeed in this role, you'll need:

  • Technical expertise in installing, configuring, and troubleshooting systems and software
  • Experience working in a 24 x 7 IT environment
  • A solid understanding of MS Active Directory, GPOs, and Windows operating systems
  • Knowledge of TCP/IP and OSI computing models
  • Experience with MS O365, PC imaging, and deploying multiple systems
  • Understanding of CRM (IT case management systems) and SLAs
  • Ability to work a 24/7 on-call rotation and travel when necessary


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