Technology Support Specialist
hace 24 horas
About the Role
The Applications Support Intmd Analyst is a developing professional role that requires a good understanding of industry standards and practices. This position deals with most problems independently and has some latitude to solve complex problems. The ideal candidate will have in-depth specialty area knowledge and apply analytical thinking and knowledge of data analysis tools and methodologies.
Responsibilities
- Provide technical and business support for users of Citi Applications.
- Field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
- Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
- Act as a liaison between users/traders, interfacing internal technology groups and vendors.
Qualifications
- 2-5 years experience in applications support or a related field.
- Basic knowledge or interest about apps support procedures, concepts and of other technical areas.
- Previous experience or interest in standardization of procedures and practices.
- Basic Business knowledge/ understanding of financial markets and products.
Benefits
Citi offers a range of benefits to support your physical, mental and financial well-being, including competitive pay, comprehensive health insurance, retirement savings plan, and more.
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