Corporate Scheduling Coordinator

hace 5 días


San Francisco, Heredia, Costa Rica Bcd Travel Corporate A tiempo completo

We're BCD Travel Corporate, a leading corporate travel management company with offices worldwide.

At our company, we provide dynamic work environments where no two days are the same.

We help our clients travel smart and achieve more by offering personalized services and solutions.

Job Description

As a Scheduling Specialist, you will be responsible for coordinating staffing levels and resource availability to meet desired service standards.

  • Analyze and document requirements.
  • Prepare proposals, presentations, and cost-benefit analyses for recommendations.
  • Monitor results versus expectations and manage expectations.

You will also take the initiative to identify opportunities to provide consultation to customers, share knowledge, explain options, and bring experts to provide guidance.

In this role, you will partner with resources to provide requirements, definitions, calculations, and design recommendations for real-time and historical reporting.

You will complete root-cause analysis to determine and quantify reasons for scheduling inefficiencies and provide 'what-if' analysis and recommendations regarding impacts on service levels.

Maintenance of time tracking and other administrative requirements is also essential in this position.

This includes maintaining documents posted on internal public sites for the highest level of accuracy and relevance.

Additionally, you will maintain internal product documents for the highest level of accuracy and relevance.



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