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Customer Experience Improvement Analyst
hace 1 semana
Job Summary
We are looking for a skilled Quality Assurance Technician to join our team at Amzn Support Srvcs Costa Rica. As a Quality Assurance Technician, you will play a crucial role in ensuring the delivery of high-quality products and services.
Responsibilities:
- Design and execute manual and automated test cases.
- Identify and document defects, working closely with developers to resolve issues.
- Collaborate with cross-functional teams to improve processes and drive quality improvements.
- Develop and maintain testing documentation and procedures.
Requirements:
- Bachelor's degree in Computer Science, Engineering or equivalent experience.
- 2+ years of experience in software testing, preferably in a QA role.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
