Customer Experience Coach
hace 7 días
As a Product Support Specialist for the Loyalty Team, you will be responsible for analyzing customer metrics to identify early indicators of possible cancellations and proactively addressing customers' issues through outbound calls.
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Manager, Customer Experience
hace 3 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**- Transforming smiles, changing lives_At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...
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Technical Quality Coach
hace 4 semanas
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoImagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.DepartmentWorkplace ServicesRole/ResponsibilitiesTechnical Quality Coaches have a strong focus on continual service improvement and meeting...
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Technical Quality Coach
hace 2 semanas
San Francisco, Heredia, Costa Rica Moody'S Investors Service A tiempo completoTechnical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals.Coaches function in a variety of consultative roles, including monitoring, mentoring, and training.Functional Responsibilities:- Monitor and audit interactions between end-users and IT support- Review daily agent performance metrics- Ensure...
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Technical Quality Coach
hace 2 semanas
San Francisco, Heredia, Costa Rica Zm Financial Systems A tiempo completoImagine what we can INSPIRE with youMoody's empowers people to make better decisions and achieve brighter futures.This is what motivates us to bring out the best in our products and our people.Join us.Forward Together.-- Moody's Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources, that...
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Operational Excellence Coach Thai
hace 3 semanas
San Francisco, Heredia, Costa Rica Auxis A tiempo completoJob Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...
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Senior Global Customer Experience Specialist
hace 2 semanas
San Francisco, Heredia, Costa Rica Aligntech A tiempo completo**Join a team that is changing millions of lives.**Transforming smiles, changing lives.At Align Technology, we believe a great smile can transform a person's life, so we create technology that gives people the confidence to take on whatever's next.We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never...
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Customer Experience Insights Professional
hace 7 días
San Francisco, Heredia, Costa Rica Experian A tiempo completoSucceed as a Data Analyst at ExperianAbout Our BenefitsWe offer a range of benefits to support your career growth and well-being, including medical, life and dental insurance, Associate Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave,...
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Customer Service Team Lead
hace 4 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Customer Service Team Lead (Costa Rica GBS)Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...
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Customer Experience Coordinator-Commute
hace 4 semanas
San Francisco, Heredia, Costa Rica Jll A tiempo completoJLL supports the Whole You, personally and professionally.This position is responsible for assisting with the implementation and promotion of employee commute programs, including parking, shuttles, rideshare, carpool, bike, and walk options.ESSENTIAL DUTIES AND RESPONSIBILITIESProvide timely and friendly customer service to client employees seeking...
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San Francisco, Heredia, Costa Rica Amzn Support Srvcs Costa Rica A tiempo completoJob OverviewThe Global Advertising Customer Experience team at Amzn Support Srvcs Costa Rica are responsible for ensuring the highest quality customer experience with advertising. As an Operations Manager in this team, you will play a crucial role in reviewing live-site ads and identifying areas for improvement.About the RoleWe are looking for a skilled...
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San Francisco, Heredia, Costa Rica Swarovski A tiempo completoAbout the Job DescriptionThe job description outlines the key responsibilities and requirements for the Customer Service Specialist role. The successful candidate will be responsible for nurturing customer relationships, preparing to support customer inquiries, and improving the quality of service through submissions to implement new processes and...
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Customer Experience Coordinator, Managed Parking
hace 3 semanas
San Francisco, Heredia, Costa Rica Jll A tiempo completoJLL supports the Whole You, personally and professionally.This position will work as part of a focused team managing and promoting the employee commute experience and administering the digital elements of the assigned parking program.ESSENTIAL DUTIES AND RESPONSIBILITIESUtilizes the digital platform to manage employee parking assignments, waitlists, and...
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Customer Support Supervisor
hace 4 semanas
San Francisco, Heredia, Costa Rica Tebra A tiempo completo**About the Role**:The Customer Support Supervisor is responsible for running the day-to-day Customer Support operations of Patient Pop's individual team.**Your Area of Focus**:- Oversee a team of up to 15 Customer Support Reps- Supervise, coach, motivate, and develop the Customer Support Representatives- Drive achievement of corporate and Support goals and...
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Quality Analyst For Customer Service Team
hace 4 semanas
San Francisco, Heredia, Costa Rica Bosch Group A tiempo completoCompany Description- Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services.Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience.Around 9,000...
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Customer Service Team Lead Operations
hace 3 semanas
San Francisco, Heredia, Costa Rica Huntsman A tiempo completoJob Description:Customer Service Team Lead OperationsHuntsman Corporation is a publicly traded global manufacturer and marketer of differentiated and specialty chemicals.Our chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets.We operate more than 70...
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Customer Care Supervisor
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...
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Implementation Experience Coordinator
hace 7 días
San Francisco, Heredia, Costa Rica Tebra A tiempo completoUnlocking better healthcare is a top priority for Tebra, the digital backbone for practice well-being. As an Implementation Experience Coordinator, you will play a key role in elevating the patient experience and helping independent practices grow.About the Role:You will lead end-to-end onboarding experiences for new customers, overseeing a series of...
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User Experience Lead
hace 3 semanas
San Francisco, Heredia, Costa Rica Hangar Worldwide A tiempo completo**Show the world what you can do.**The User Experience Lead's role is to strategically guide the team in one account or a group of small bills in meeting the client's business goals and customer expectations by providing an exceptional user experience in UX projects.The UX Lead's primary responsibilities include aligning the team with business goals and user...
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Customer Care Supervisor
hace 4 semanas
San Francisco, Heredia, Costa Rica Experian A tiempo completoCompany DescriptionExperian is the world's leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society.We are thrilled to share that **FORTUNE **has named** Experian one of the 100 Best Companies to work for**.In addition, for the last five years we've been named in the **100...
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Workplace Experience Generalist
hace 4 semanas
San Francisco, Heredia, Costa Rica Procore Technologies A tiempo completoJob Description The Workplace Experience Generalist supports Procore's Workplace Experience team and employees at our Heredia office.Successful candidates will play a vital role in ensuring a positive and productive work environment.This role focuses on creating and aiding an exceptional workplace experience by supporting various administrative,...