Technical Quality Coach

Technical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals. Coaches function in a variety of consultative roles, including monitoring, mentoring, and training. Functional Responsibilities: - Monitor and audit interactions between end-users and IT support - Review daily agent performance metrics -...

Technical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals. Coaches function in a variety of consultative roles, including monitoring, mentoring, and training. Functional Responsibilities: - Monitor and audit interactions between end-users and IT support - Review daily agent performance metrics -...

Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together.- - Moody’s Shared Services are the front line professionals including Finance, Technology, Legal, Compliance and Human Resources,...

Technical Quality Coaches have a strong focus on continual service improvement and meeting customer service goals.Coaches function in a variety of consultative roles, including monitoring, mentoring, and training.Functional Responsibilities:- Monitor and audit interactions between end-users and IT support- Review daily agent performance metrics- Ensure...

The Technical Quality Coach will have a strong focus on continual service improvements and meeting customer service goals.The Technical Quality Coach will function in a variety of consultative roles, including monitoring, mentoring, and training.Functional Responsibilities:- Monitor and audit interactions between end-users and IT support- Review daily agent...

**Introduction**Software Developers at IBM are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that make the world run today - planes and trains take off on time, bank transactions complete in the blink of an eye and the world remains safe because of the work our software developers do.Whether you are...

Job Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...

**Job ID**: **JDPTS1018**: Posted on: 2021-09-20 1 **Status**:Active **About Us**: We are PTS Consulting Services, an energetic forward-looking company that takes pride in partnering with our customers by providing holistic solutions around Process, Technology and Services. PTS Consulting Services has grown a lot over the past few years, expanding our...

Job Summary:The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores.The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit.- Ability to effectively coach,...

Job Summary: The Operations Excellence Coach is responsible for providing guidance and coaching to the field operations team while conducting the Virtual Operations Excellence Review in franchise stores. The Operations Excellence Coach (OEC) must drive constant Operations Excellence Improvement during each virtual store visit. - Ability to effectively coach,...

**Objective**:To efficiently provide high quality and accurate resolutions to customers under stipulated policies and procedures, by offering technical support and troubleshooting with an intermediate level of complexity, and answering inquiries via the phone or mail.**Hard skills**:- Fluent in verbal and written English and Portuguese, High Proficiency...

We are looking to add the best talent to our pipeline for leadership on existing and upcoming projects. If you are interested in leveling up your career, and helping drive software projects while mentoring less experienced engineers, we want to hear from you. The Tech Lead role will suit an experienced Senior Software Engineer capable of setting coding...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

A Senior QA reports to a QA Lead.Works closely with QA lead, QA Subject Matter Experts, other QA members, project managers, designers, and developers to ensure QA standards and client satisfaction are delivered thought-out the account.A Senior QA brings analytical thinking and support to the team, and QA leads many tasks.**You Will**:- Analyze, test,...

**#ChangeMakers** Ready to make an impact? We develop, manufacture, and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss. We empower our employees to perform and make an impact, to question the status quo, to drive...

Technical Consultant - Genesys Engage At Avtex, a TTEC Digital company, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. As the Technical Consultant, working remotely in Costa Rica, you will...

ACERCA DE LA VACANTEFunciones del PuestoProvide Quality Engineering support to the development and production of Class I, II and III (as applicable) Medical Devices.Represent Quality in production process efforts, quality planning, process validations, FMEA and Risk Analysis, support new product development activities, maintain and manage quality compliance...

**Intern - (Supplier Quality) Job**:- Remote Eligible: Hybrid- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance**At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and...

**Engineer II, Quality**: - Remote Eligible: Onsite- Onsite Location(s): Heredia, H, CR**Additional Locations**: N/A **Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing...

**Introduction**At IBM, work is more than a job - it's a calling: To build.To design.To code.To consult.To think along with clients and sell.To make markets.To invent.To collaborate.Not just to do something better, but to attempt things you've never thought possible.Are you ready to lead in this new era of technology and solve some of the world's most...