Noc Technical Support Analyst L1

Job DescriptionFujitsu Service Operations & Maintenance is seeking a Network Operations Center (NOC) frontline engineer with experience in multivendor network management solutions. The selected candidate must have knowledge of monitoring and isolating faults and notifying the customers of events and tickets. This includes both responding to automated events...

**_ Job Description:_** - Provides level 1 technical support to users for moderately complex computer-related technical problems. - Troubleshooting Hardware / Networking/ Operating systems/Applications and other related technical queries/issues. - Logs and tracks inquiries using an incident management database and maintains history records and related...

**Objective**: To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering world-class customer support via phone or mail. **Hard skills**: - Fluent in verbal and written English and Portuguese, High Proficiency level (85 %>). (Must) - PC building completed or Technical support knowledge,...

**Product Support Engineer**: Travelopia is headquartered in the UK and is one of the world’s leading specialist travel groups providing customers with unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailormade luxury holidays, yacht, and river boat charter holidays, educational and sporting based...

The team works collaboratively with the entire Micro Focus delivery organization, it is a 24/7x365 operation and requires engineers to** work hybrid shifts including 1 weekend day.** **Responsibilities** - Evaluate systems components, systems software, networking infrastructure, and hardware peripherals for availability, reliability, and performance. -...

**Overview**: The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

**Overview**: The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

Requisitos: High School diploma or equivalent Expertise in one or more specialized areas of IT such as Microsoft Administration, Linux Administration (Desired), Networking. - Basic Knowledge on Programming (On any or all of the following languages: PHP, Perl, Java) Advanced Troubleshooting skills in a multi-user high pressure environment Experience with...

**Job Summary** As a member of the PairSoft Support team, you will be responsible mainly for dealing with Smart Document Recognition (SDR) tickets, which are reported by clients via our support portal, adapting our SDR engine to recognize new fields and entities added. You will escalate critical issues to senior team members or second-tier technicians. You...

Splunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...

ACERCA DE LA VACANTE Funciones del Puesto - Advanced working knowledge of Unified Threat Management firewall protocols like IPS/IDS, WebSence, and spam/malware protection. - Advanced working knowledge of VoIP protocols: i.e., SIP, SIP TRUNK and MGCP. - Advanced working knowledge of 4G/5G services: i.e., BEC and CRADLEPOINT Data Networking education and/or...

**Acerca de la vacante**: **Funciones del Puesto**: - Advanced working knowledge of Unified Threat Management firewall protocols like IPS/IDS, WebSence, and spam/malware protection. - Advanced working knowledge of VoIP protocols: i.e., SIP, SIP TRUNK and MGCP. - Advanced working knowledge of 4G/5G services: i.e., BEC and CRADLEPOINT Data Networking...

ACERCA DE LA VACANTE Funciones del Puesto - Contribute to strategic network plans and reviews; designing effective networks following industry best practice; prepare and completing action plans. - Maintain and update job knowledge by participating in educational opportunities, reading professional publications, and participating in professional...

Energized by solving problems and providing outstanding support? There's never been a better time to join Smartsheet! As a Technical Support Specialist, you will report to one of our Support Team Managers and work with team members across the globe. Your responsibilities will include delivering support to our customers, maintaining high service standards,...

Overview:The technical support engineer is responsible for OEM equipment repair, this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance and...

Overview: Tek Experts is looking for students of Technical and professional High Schools (Colegios Técnicos Profesionales) that need to complete a professional internship for graduation and are interested in expanding their knowledge and experience in a professional and friendly environment. You´re not only going to start as a Tekie, but you’re also...

Overview: Tek Experts is looking for students of Technical and professional High Schools (Colegios Técnicos Profesionales) that need to complete a professional internship for graduation and are interested in expanding their knowledge and experience in a professional and friendly environment. You are not only going to start as an intern, but you’re also...

**Job Summary**: The Technical Support Technician is responsible for OEM equipment repair; this includes 24x7 technical support of client enterprise server and network infrastructure. This position includes consulting with onsite technicians and customers to solve complex issues and restore service availability, this includes optimizing system performance...