Noc Technical Support Analyst L1

de puesto de trabajo:**El Ingeniero Soporte Nível 1 (L1**_)_** **se encarga de revisar y resolver incidencias que presentan los clientes.Este experto desempeña un rol front-end y tiene experiência con servidores, redes y tecnologías de la información.**Este profesional opera, monitorea y soluciona las incidencias de los sistemas de redes y provee...

Professional Growth, stability and Development, we are a telecommunications company partner elite for Microsoft, Google, Cisco, HP and other, we search remote Technical support Specialist to work with one of the biggest customer in San José Costa Rica as a technical support and network Specialist.**Offer**:*Ammount range 750 to 850 USD at month, Benefits...

**the role****what you'll do**- Support 24x7 engineer on-call requirements.- Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.- Experience in NOC operations and process management.- Document all network-related activities in ticketing system.- Provide Technical support for Telecom Transport...

**the position****what you'll do**- Monitor NMS for faults and alerts, as well as enhancement/refinement of NMS to provide more insight into production.- Document all network-related activities in ticketing system.- Provide technical support for telecom transport services T1, DS3, OCx, Fiber, and Ethernet facilities.- Provide a single point of interface to...

**Technical Support Analyst** - **San**ta Ana,** Costa Ric**a**Are you confident in your ability to help and educate those with Computer and IT issues?Are you ready to be a part of a global team, working for a dynamic company in an attractive sector?Join Western Union as Technical Support Analyst.**Motivated by our values: purpose driven, globally minded,...

**Technical Support Analyst - Santa Ana, Costa Rica**Do you like to find ways to improve your and your team's ways of working?Are you ready to lead initiatives to enhance team's knowledge management, learning and service quality?Join Western Union as a Technical Support Analyst.**Motivated by our values: purpose driven, globally minded, and trustworthy &...

The Mainframe Advanced Support Analyst role is responsible for assisting on running the floor and coordinating BAU activities to run the operation ensuring no gap of service exists.The overall objective is to use Mainframe knowledge, administrative knowledge and identified policies to process data, resolve moderate to high-complexity issues, execute...

Job Description: Cloudera is looking for a Technical Partner Support Manager who has a passion for making partners successful. You will play a vital role in helping manage strategic partner relationships, work to deliver best in class recommendations that are aligned to both Cloudera and our partner’s business objectives. The individual will work to ensure...

This position is responsible for overseeing the ServiceNow ticket queue at all locations and providing L1 support on these tickets and escalating the tickets to their appropriate resolution group. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Should have good knowledge of working on preparing assets for new joiners - Decision making skills in respect of...

We're looking for an Escalation Analyst - Technical Support Expert who can drive analysis in an independent discovery environment while working within a team setting to learn from and provide others with personal expertise. In this role, you'll assess and triage incoming escalation requests, providing oversight for escalated Technical Support issues.About...

**_ Job Description:_** - Provides level 1 technical support to users for moderately complex computer-related technical problems. - Troubleshooting Hardware / Networking/ Operating systems/Applications and other related technical queries/issues. - Logs and tracks inquiries using an incident management database and maintains history records and related...

**Objective**: To efficiently provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by offering world-class customer support via phone or mail. **Hard skills**: - Fluent in verbal and written English and Portuguese, High Proficiency level (85 %>). (Must) - PC building completed or Technical support knowledge,...

Job Description:We are seeking an experienced Network Engineer to join our team as an IT Support specialist. In this role, you will be responsible for providing 24/7 on-call support, monitoring network performance, and troubleshooting complex network issues.Key Responsibilities:Support 24/7 engineer on-call requirementsMonitor NMS for faults and alerts, and...

We are seeking a highly skilled Senior IT Analyst to join our team at Hitachi Solutions. As a member of our internal IT support and operations team, you will play a critical role in ensuring the smooth operation of our IT systems.About the JobYour key responsibilities will include:Providing technical support for employees via the IT service...

Company Description - Bosch Service Solutions is a leading global supplier of Business Process Outsourcing for complex business processes and services. Using the latest technology and the Internet of Things, the Bosch division develops integrated and innovative service solutions in the areas of Mobility, Monitoring, and Customer Experience. Around 9,000...

Smartsheet is looking for an **Escalations Analyst **to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations. This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership. This role does not interface directly with customers nor will...

Smartsheet is looking for an Escalation Analyst to join our Technical Support team who will be responsible for assessing and monitoring open customer escalations.This role is critical in ensuring that escalations are routed to the right places and are cataloged and reported to leadership.This role does not interface directly with customers nor will it be...

About the RoleWe are seeking a highly skilled Technical Support Associate to join our Amzn Support Srvcs Costa Rica team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to Amazon Corporate employees worldwide.Key Responsibilities:Provide basic technical support to Amazon Corporate employees,...

TD ATA Central Automation Operations team is looking for an Operations Support Technician. This individual will have the opportunity to learn a variety of technical and manufacturing skills, from operations to computing equipment repair and troubleshooting, in a demanding and challenging production environment. In this position you will be providing...

TD ATA Central Automation Operations team is looking for an Operations Support Technician.This individual will have the opportunity to learn a variety of technical and manufacturing skills, from operations to computing equipment repair and troubleshooting, in a demanding and challenging production environment.In this position you will be providing first-line...